Canadian Pizza: 5 tips for the best customer experience during COVID-19

Jon Rice brings proven marketing expertise to multi-unit hospitality and healthcare organizations, helping businesses navigate complex operational challenges while driving sustainable growth. His strategic approach has benefited leading brands across a variety of categories– from major F&B brands like Marriott, Pizza Hut, and Chuck E. Cheese's to dental service organizations and medical practices. Jon specializes in helping brands build sales through strategic insight & effective execution. In his ten years as a Chief Outsider, Jon has been a top performer, serving over 60 clients in highly competitive categories. Jon's marketing expertise has been refined through situations where brands faced dynamic market pressures, including economic shifts, regulatory changes, and evolving customer expectations. While at Chuck E. Cheese's, he led the turnaround that elevated the brand from $300 million to $800 million. In healthcare, he revamped marketing operations for a 65-unit DSO, generating over $1.5 million in savings while increasing new patient leads by 20% and decreasing acquisition costs by 30%.