YFS Magazine: Concierge in the Cloud: Elevate Customer Experience With AI
4.4.2024 | Posted by Anka Twum-Baah
An introductory guide for luxury brands who intend to stay at the forefront of customer experience via the adoption of AI.
An introductory guide for luxury brands who intend to stay at the forefront of customer experience via the adoption of AI.
Read the Article here.
5.12.2023 — Coordination between sales and marketing is always important, but when the economy cools and businesses and their customers need to tighten their belts, it becomes absolutely critical. Read the full Article here.
5.10.2023 — CEOs are responding to recession fears by asking their CMOs to double down on demand generation, the latest Chief Outsiders Survey of CMOs tells us. CMOs are (or should be) well-equipped to lead their teams in this effort, but they will be significantly hindered when marketing and sales teams do not work in tandem. The alignment between both groups is also essential in “peacetime,” of course, but the need is even more urgent in the scenario of an economic downturn. Read the full article here.