Growth Insights for CEOs
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Outsider Insights | You Built Something Different. Your Messaging Made It Sound the Same.
Executive Takeaways
- Real differentiation often goes unsaid because messaging leads with inputs, not the outcome buyers pay for.
- When the story changes by segment, buyers have no throughline and compare you on price.
- Buyers won’t work out your advantage on their own, so the message has to state it.
- Quick test: remove your logo and see whether a buyer could still tell it’s you.
Outsider Insights
Across Chief Outsiders, we talk to hundreds of CEOs every month. In this series, we explore the trends and challenges we’re hearing from these discussions – and what you can do if you’re facing the same issues in your business.
Recent Posts

Are You Committing Marketing Malpractice? 4 Ways That CEOs Miss the Marketing Mark
Wed, Aug 27, 2014 — A prospective client recently reached out to me, having found me by searching for fractional chief marketing officers on the Internet. This C-suite executive, who shall remain nameless, dispensed with formalities and said, “I am interviewing 15 marketing firms, and I’d like a list of things that we could do for $20,000.” After I took a beat to absorb his “unique” approach, I responded as any ethical Chief Marketing Officer should – calmly explaining that there are many, many steps required before we could even begin to develop a budget to spend those $20,000 hard-earned marketing dollars – things like identifying goals, objectives, priorities and the like.