Growth Insights for CEOs

The AI Training Economy: The Human Expertise Behind the Agent Revolution
The challenge of training AI models on human expertise is not new.What is new is that three college dropouts just built a $10 billion business by productizing that exact problem at scale.
Executive Takeaways
- The AI training economy is already here — and a $10 billion startup is proof.
- You can't have capable AI agents without well-trained models. Human expertise isn't being replaced; it's being harvested.
- Fast followers still have a window, but waiting another 18 months may mean competing on scale alone, not quality.
- Most organizations are underestimating the speed of this workforce transformation. The time to build AI fluency is now.
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Driving Growth in Service Businesses
Tue, Nov 3, 2020 — Creating a sustainable and predictable growth engine is critical to increasing revenues, profits, EBITDA (earnings before interest, taxes, depreciation, and amortization), and the corresponding multiple in a service business. Creating a successful engine is more than just an annual plan or an intriguing digital marketing strategy. To succeed in their marketplace, service businesses must shift their thinking to implement the appropriate combination of revenue growth planning, processes, and talent.

How Should Restaurants Deal with Coronavirus Consequences?
Wed, Jun 17, 2020 — The Coronavirus, also known as COVID -19, is already affecting the economy, at least in the short term, with cancelled events, cruises and less foot traffic to retail stores and restaurants. But will it continue and for how long? The answer is we just don’t know. So, what can restaurants do to mitigate the negative effects of this pandemic on their business?
Stay up-to-date with the latest from Chief Outsiders

How will the restaurant industry be permanently changed by the coronavirus pandemic?
Wed, Jun 17, 2020 — The top-10 changes I see in the future for restaurants