.png?width=1500&height=398&name=CO_Corporate%20Logo%202021_4C_HOR_FNL-1%20(1).png)
Pete Hayes
/CMO-Pete-Hayes.jpg?width=320&name=CMO-Pete-Hayes.jpg)
Recent Posts
The AI Training Economy: The Human Expertise Behind the Agent Revolution
The challenge of training AI models on human expertise is not new.What is new is that three college dropouts just built a $10 billion business by productizing that exact problem at scale.
Bridging the Gap Between CEOs and Marketing Leaders
Tue, Nov 21, 2023 — Recent research from McKinsey & Company reveals a concerning trend - while 90% of CEOs believe their marketing leaders’ roles are well-defined, only 22% of marketing leaders agree. This staggering discrepancy highlights a growing divide in how marketing leadership roles are perceived and utilized in organizations today. This insight was brought to light in a recent article from the Wall Street Journal, “Divide Between CEOs and CMOs is Widening…”
CEOs: The 7 C's of Hiring Fractional Executives
Wed, Jul 5, 2023 — Since Christopher McKenna signaled the rise of ‘The World’s Newest Profession’ by publishing his book in 2006, the trend towards hiring and deploying management consultants has only been on the rise. One of the newest categories of management consulting is the Fractional Executive. But how does a CEO go about selecting one? Surely it’s not the same process and set of qualities you’d look for in an executive hire?
Navigating Growth During the Economic Sugar Crash
Thu, Aug 4, 2022 — Everyone “knows” we’re in a recession except the economists. We feel the pain of collapsed 401k's, higher fuel and food prices, so isn’t that enough to declare a recession? And shouldn’t my business be hunkering down to ride this out? In today’s chaotic economy, we are more likely to react to news headlines and stock market trends than market insight. We might completely abandon a core strategy, or delay critical execution tactics, based on the sick feeling in our guts. One way to solve this is by tapping the reliable data and forecasts published by ITR Economics.
Does the 80/20 Rule Apply to Executives?
Fri, Feb 11, 2022 — The Pareto Principle It was business management consultant Joseph Juran who suggested the 80/20 principle and named it after Italian economist Vilfredo Pareto – citing that for many events, roughly 80% of the effects come from 20% of the causes. It was 1906 when Pareto observed that 80% of the land in Italy was owned by 20% of the population. He then noted that 80% of the peas in his garden came from 20% of the pea pods. Today, in business, many have observed this “Pareto Principle” across various company operations:
What's Up With Fractional CMO Demand?
Tue, Jun 29, 2021 — Demand for Fractional Marketing Executives is Exploding Chief Outsiders Fractional CMOs have been helping companies build their engines for growth since 2009. Recently, we sponsored a study with The CMO Council to uncover stakeholders' satisfaction with their marketing organizations, and where fractional CMOs are the best fit. The full study can be found here. This C-Suite Scorecard from the CMO Council brings compelling insight to a growing phenomenon in enterprise-class marketing organizations. Not everything is getting done. With an internal Net Promoter Score of -46 from C-Suite marketing stakeholders (extrapolated from Q2), it’s no wonder the fractional CMO solution is exploding to fill the gaps and holes of critical expertise and leadership. Demand for our firm alone from enterprise businesses has shot up over 150% this year.
Top 10 FAQs: What CEOs Ask Chief Outsiders
Mon, Aug 24, 2020 — CEOs connect with us because they’ve been referred by one of our clients, their private equity firm, or have found us by searching for “top strategic marketing consulting firms” or something similar. When we meet, we often find that these CEOs are frustrated with their growth. They have a vision for where they want to take their companies, but don’t have a means to turn their vision into actionable plans, and then see them implemented. After a discussion around their specific business challenges and opportunities, they’re curious about the specifics of how Chief Outsiders might be able to help.
What can Travel/Hospitality/Entertainment CEOs do Right Now?
Tue, Jun 30, 2020 — Industry Specific Advice for Marketing in a Time of Recovery from the Chief Outsider CMOs The following summary encapsulates the highlights of a panel discussion for the Travel/Hospitality/Entertainment industries hosted by Pete Hayes and featuring CMOs Deborah Fell, Adriana Lynch and Aurora Toth. For the full benefit, view the discussion video in its entirety (19 minutes). Short of time? See the discussion highlights (6 minutes). The travel and hospitality industries have been severely impacted by the pandemic but companies are slowly starting to re-open for business. It’s an unprecedented time and one of the major underlying sentiments is fear. How can CEOs and businesses in these market segments address and overcome this concern?
3 Ways CEOs are Maximizing Recovery Impact with Least Investment
Thu, May 14, 2020 — As my partner, Art Saxby, is fond of saying, “The best marketing takes no marketing dollars.” What he means is that the stuff that makes marketing work—and work most efficiently—is done before a dollar is spent. After working with nearly 1,000 mid-market CEOs to capture or recover growth, here’s what we’ve learned:
What can Travel and Hospitality CEOs do Right Now?
Thu, Mar 19, 2020 — Industry Specific Advice in a Time of Crisis from the Chief Outsiders CMOs These are challenging times. The actions you take now and in the coming weeks will have a huge impact on what happens to your company, your customers and your employees. Some of the challenges we will face during this crisis will apply to all sectors, but some will be industry specific. To help you decide where your focus should be, we assembled panels of Chief Marketing Officers from our Tribe at Chief Outsiders who have spent their careers working in your industry with companies like yours, to discuss what CEOs need to think about doing, right now. The following summary encapsulates the highlights of our panel discussion for the Hospitality/Travel/Entertainment industry, hosted by Pete Hayes and featuring CMOs Deborah Fell and Adriana Lynch. For the full benefit, view the discussion video in its entirety (17 minutes). Short of time? See the discussion highlights (5 minutes).