Growth Insights for CEOs

AI Is Already Improving B2B Sales Performance. Here’s the Framework to Make It Work for You
Executive Takeaways
- AI is already delivering measurable results in B2B sales — this is not hype.
- Mapping AI capabilities to your prioritized sales performance challenges is the right place to start.
- Achieving significant ROI requires a diagnosis of your current sales environment, a pilot with defined success metrics, and a plan for deployment and scale.
- The window to establish a competitive advantage in sales by using AI is open — but not indefinitely.
Recent Posts

5 Ways to Drive Business Growth from the Outside
Mon, Dec 12, 2016 — There are two critical elements to achieving your business growth goals: One, you must successfully run your business from the inside. Two, you must monitor the external environment. While most CEOs know the inner workings of their businesses, they are less in touch with the outside factors that affect it. Case in point: In a recent webinar I hosted, “External Factors that Stall Growth and How to Combat Them,” I asked participants, “Do you have a system to identify and monitor external factors that affect your business?” One-hundred percent of participants responded, “No, but I do want to create a system.” The presentation then focused on helping to identify the external factors businesses should be monitoring and how to monitor them.

How to Survive the 5 Fatal Factors that Threaten Your Business
Fri, Nov 18, 2016 — Understanding the external factors that hinder your growth and survival The Bureau of Labor and Statistics in 2016 reports that only two-thirds of businesses will survive 2 years, half of all businesses will survive 5 years, and a mere one-third will survive 10 years or more. Most of us have heard these statistics, or at least a version of them. In the modern market, the success of a business depends on its growth. But why do some businesses successfully grow and survive while others become a failing statistic?

The Rotten Truth about Low-Hanging Fruit in Business – and How to Guide Your Team to Success
Thu, Jul 7, 2016 — Consider the American apple grower, who seeks the sweetest, most desired apples from the top of his towering fruit trees. To reach them, he climbs a large commercial ladder to the very top, and works downward, dumping his fruit in a big, burlap bag around his neck and shoulder. If he were to pick the low-hanging apples first, that means he’d be working his way up the ladder with an increasingly heavy load – quite an inverted way to run an orchard business!
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Pick a Strategic Direction: What Alice in Wonderland and the Cheshire Cat Can Teach CEOs about Growing Their Business
Tue, Jun 21, 2016 — In the whimsical world of Lewis Carroll’s famous tale Alice in Wonderland, the author paints mind-bending pictures of some of the most pressing questions in modern society. Though many regard this classic as merely a children’s story, every modern CEO can appreciate several scenes woven through the book that can be applied, succinctly and directly, to the challenges of today’s global business environment.

Delivering on Your Brand’s Promise through Lifestyle and Culture
Thu, Jun 2, 2016 — Today’s brands offer a rich means of consumer self-expression. Like digital bumper stickers, the blogs and pages we follow and interact with on the Internet and social media are beginning to serve as a reflection of what culturally defines us as people. Whether or not we, as consumers, build a personal connection with the barrage of brands around us, can ultimately impact the fate of the brand itself. As former IBM chairman and CEO Lou Gerstner said in his interview with Spencer Stuart, “Culture isn’t just one aspect of the game, it is the game.” Since a brand’s authenticity and lifestyle fit is so important to today’s customers, we know that we have to fortify our brand’s promise, so it means much more than a set of two-dimensional, written benefits on our website, social media pages, and product packaging. There are two distinct ways we can achieve this:

Position Your Brand: Three Questions to Power Growth & Profit
Wed, May 11, 2016 — In Step 1, we began paving our road to a winning brand strategy with the basics. We determined that in order to win in a competitive consumer marketplace, we must first establish an emotional connection with our target audience. We also decided that remaining focused on emotional motivators is the key to the development of that critical connection. It’s time, now, to make sure we are winning with our “head,” as well as our “heart.” For the second step in our quest, we’ll don our lab coats and, utilizing the data from our emotional motivators and target audience surveys, we’ll now engage our sales and marketing teams to develop our company’s positioning statement and brand promise. If we can nail this critical “statement of purpose,” we’ll effectively stand out from our rivals and drive our company forward in the process.

Positioning Your Brand to Make an Emotional Connection
Fri, Apr 29, 2016 — According to an old adage, it is implored that we of the human species should “help yourself before you help others.” While this strategy is particularly important in oxygen-depleted aircraft cabin emergencies and personal matters (but was not great for people like Bernie Madoff), it also represents the foundation of modern marketing strategy.

Branding Like A Boss: How to Leave Your Mark
Wed, Apr 13, 2016 — Pity the CEO who has the misfortune of trying to build a corporate brand in the modern era. You see, way back in ancient times, when slow connection speeds had more to do with your supply ship being robbed by pirates; and broadcast advertisements were limited by the decibel levels of the hawker’s voice, branding was quite simple. A couple of strokes with a paintbrush or the sizzle of a hot iron was all that was needed to denote the origin of the goods.

Transforming an Organization: The 4 Steps Every CEO Should Take
Sun, Sep 15, 2013 — Companies can no longer settle for incremental improvement in today’s rapidly evolving and increasingly global economy—organizational transformation is necessary. McKinsey Quarterly, in their June 2011 issue offered the suggestion that in order to sustain high performance, organizations today must build the capacity to learn and keep changing over time and suggested that organizational health was perhaps the ultimate competitive advantage for today's economy. I can not stress more strongly how important the role of the CEO is in visibly participating in transforming an organization and how the CMO can assist in this process. I believe there is no single model for success, and actions will be influenced by the magnitude, need and nature of the change for an organization. But, in my experience there are four steps every CEO should take to transofrm an organization. I've found these basic change management steps always apply and can be scaled to fit every organizational transformation. The premise of these four steps a CEO should take to transform an organization is based on two important tenets that I believe must be considered when implementing an organizational transformation. First, it is people and relationships that make up organizations, not buildings, systems or processes. And second, most people don't like being forced out of their comfort zones and they must have a reason to do so. With that said – lets review the four steps for integrating change management into a new business strategy.