Growth Insights for CEOs

What Is Marketing, Really? Why Founders and CEOs Must Lead the Most Misunderstood Function in the Business
Executive Takeaways
- Marketing is a core enterprise capability, not a support function, and deserves the same CEO-level engagement as Finance and Operations.
- Without a unifying system, individually reasonable decisions accumulate into random acts of marketing.
- Modern tools make execution faster, but they don't create strategic clarity, so the gap between activity and alignment keeps widening.
- CEOs can't delegate marketing entirely. Leading it means ensuring insight, strategy, and execution stay connected.
This blog is part of Chief Outsiders’ Marketing Leadership for CEOs series, an ongoing examination of the critical dimensions of Marketing (the capital “M” is intentional, as you’ll see) that every CEO needs to understand.
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Thu, Jan 22, 2015 — I was recently asked my thoughts on how technology and digital trends will shape the future of marketing. As I pondered this question, I took note of all of the ways that I am digitally connected to the outside world. My laptop, smartphone, phablet, tablet, and e-reader were all dripping digital data to some unseen force through my WiFi connection. A fitness tracker awaited the opportunity to observe and report my next activity. Acting as marshals for many of these resources were my modem and router, which collected the needed inputs and outputs and converted my actions into trackable information.