“Chief Outsiders empowered our team to sharpen its focus and gain clarity on our growth model. The insights and strategy developed enable A2B Tracking to realize its mission. As the founder of the company, that’s everything to me.”
Peter Collins, President and CEO, A2B Tracking
For 20 years, A2B Tracking Solutions, Inc. has delivered critical asset tracking solutions to the military and aerospace industries. To support ambitious growth goals, the company sought to clarify its message and focus marketing efforts. CEO, Peter Collins, turned to Chief Outsiders, Todd Chambers and Mauricio Barberi, attracted by their strong technology company track record. Harnessing their positioning and digital marketing expertise, A2B Tracking adopted a “military grade” brand and messaging strategy. After six months, leads doubled with more effective execution of the revised marketing plan.
With over 500 clients, the professionals at A2B Tracking Solutions, Inc. (A2B) understand the needs of Department of Defense agencies and affiliated contractors. For two decades, they have pioneered military-grade solutions for identifying, marking and tracking critical assets.
“In fact, we’ve got a tremendous amount of technology that we’ve built over the years,” related CEO and founder, Peter Collins. The challenge, he explains, “was to clearly communicate the specific technologies that we have to the marketplace that we serve.”
While primary markets include military bases, armories and depots, A2B’s product offerings hold broader appeal. Because the company’s tracking systems meet high military standards, they also have commercial application in markets like transportation and manufacturing.
To meet aggressive growth goals, Collins and his team recognized the need to focus marketing efforts for greatest effect. “We need to ensure that, from a strategic perspective, we understand the markets that we want to pursue, and that we are positioning the company properly.” he explained.
That positioning effort meant answering the question of whether A2B should focus on expanding its footprint in the military marketplace or broaden the net to include a wider range of commercial enterprises.
Seeking consultants who could provide expertise that A2B lacked in-house, Collins researched a few alternatives before deciding on Chief Outsiders.
“They understood us as a technology company and were immediately insightful and versed in digital marketing best practices,” he explained. “They best represented that they can work with technology companies and cloud-based solutions to keep abreast of all the digital techniques that get results.”
With a three-month engagement finalized, digital marketing expert Todd Chambers jumped right in, followed by Mauricio Barberi who added his product positioning expertise. They began by interviewing customers and key employees within the A2B organization, reviewing existing marketing materials and analyzing the competition.
Barberi met weekly with the A2B leadership team to recap and plan, conducting a more comprehensive review at the end of each month. A final presentation included strategy recommendations and a detailed marketing plan.
“Right out of the gate, they took the reins and developed strategy to learn more about what we do and the different facets of the business,” stated Collins. Within weeks, Chambers and Barberi began outlining a powerful strategy for growth.
After compiling insights from customers and key employees, and analyzing the competition, markets and product offerings, Chambers and Barberi saw considerable room for growth. They recommended that A2B continue to pursue existing markets and developed a roadmap for intelligent growth that incorporated a three-tiered strategy:
Barberi also developed a Brand House model for A2B, “laying out who we are, why we exist and why we’re better than the competition,” Collins related.
The A2B brand in a nutshell:
Summarizing the recommended positioning, Collins related, “In military and aerospace environments, and even on the commercial side in industries like oil and gas, ultimately, the perception is we are military grade. That’s our strength, and that’s what you are getting from us.”
With the brand clarified and market differentiation established, Barberi worked with A2B to incorporate this vision into a comprehensive marketing plan.
Tactical Marketing Plan:
The consultants also provided specific direction for maximizing marketing effectiveness. “They weighed in on our long form content and how to create an effective campaign, with suggestions on how to get people drawn in to calls to action,” explained Collins.
Less than six months after engaging Chief Outsiders, Collins reports significant results with a 100% increase in leads.
“Our lead generation is definitely improved,” he says. “We’ve doubled the monthly inflow of prospects or interested parties. That should translate to achieving our growth goals.”
Asked about the benefits A2B realized from partnering with Chief Outsiders, Collins responded with a single word, “focus.”
“Focus allows us to be clear on our mission in the marketplaces that we serve, how we want to serve them, how we differ and why we are better,” he explained. “Those things weren't naturally coming to our organization, and for Chief Outsiders to help us reveal them and get clear on them is going to have an impact.”
Throughout the engagement, the marketing staff at A2B increased their effectiveness by close association and mentoring from Chambers and Barberi.
“Now that he’s got some of the insights from Todd and Mauricio, my marketing manager has become considerably more effective in all aspects of content marketing, establishing campaigns and the use of social media,” related Collins.
With leads doubled, sharpened focus and a marketing organization starting to excel, Collins is pleased with the outcome of the Chief Outsiders engagement.
“Working with Chief Outsiders is like having your own in-house marketing experts,” he concluded. “The work was high quality. Todd is a social media monster and Mauricio a product marketing and positioning guru. Both are exceptional marketing professionals!”