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Uncertainty Is Real. Opportunity Is Too.
The headlines say one thing. The data says something more nuanced. Here's what mid-market CEOs should actually be paying attention to right now. This two-part series from Chief Outsiders Founder & CEO Art Saxby explores what the data actually shows about CEO confidence, why this moment is different from past disruptions, and where mid-market companies are finding real growth opportunities right now.
More Returns = More Sales? Amazing!
Thu, Nov 5, 2020 — How do you decide who your “favorite” online merchants are? With online ordering going through the roof, online brands and sellers have been focused on the best customer experience. They have focused on the “front end” – an easy to use web site, wide selection of items, and fast delivery, maybe even one or two days.
Driving Growth in Service Businesses
Tue, Nov 3, 2020 — Creating a sustainable and predictable growth engine is critical to increasing revenues, profits, EBITDA (earnings before interest, taxes, depreciation, and amortization), and the corresponding multiple in a service business. Creating a successful engine is more than just an annual plan or an intriguing digital marketing strategy. To succeed in their marketplace, service businesses must shift their thinking to implement the appropriate combination of revenue growth planning, processes, and talent.
Positioning for Explosive Growth: A CEO’s Guide To Enthusiastic Leadership: Part Two
Thu, Oct 29, 2020 — The Four Inhibitors of Engaged Leadership Little known fact about ducks: Though they exude grace as they glide atop the water, ducks hide a little secret just below the surface. For all the poetry they project in our view, ducks are actually shuffling their feet quite quickly to achieve that silky-smooth movement. As a CEO, you know this bifurcated existence all too well. Though you are expected — nee, required — to display a semblance of outward calm, beneath this facade are the fears, insecurities, and realities that come with the job.
Positioning for Explosive Growth: A CEO’s Guide To Enthusiastic Leadership
Fri, Oct 23, 2020 — In 2020 and beyond, the notion of leadership has been indelibly changed. No longer is it adequate to rule from 30,000 feet, to remain at arms lengths from strategies, and unable to touch tactics with a 10-foot pole. Leadership from a distance, in a time when distance is not just a suggestion, but a mandate, can strike a critical blow to a company that is already likely still trying to divine its direction in a pandemically-impacted landscape.
Focusing Your Sales Force During an Economic Downturn
Thu, Oct 1, 2020 — By Aurora Toth and Ann Anderson During times of business volatility, companies are forced to make quick decisions about how to deploy their resources – financial and human. While we acknowledge that Sales is an expensive function within an organization – it is a critical one. Times of crisis provide an opportunity to look at how the salesforce is deployed, where it creates the largest impact, areas you may be missing and how to either refine or completely redesign Sales to achieve your business objectives. My colleague, Ann Anderson is the founder at Retail Partner Solutions. Ann has spent 25+ years partnering with America’s largest retailers such as Target, Walmart, Walgreens, Barnes & Noble, Sam’s Club, Costco and more to help CPG brands thrive in-store and on store shelves.
Supply Chain Savvy
Fri, Sep 18, 2020 — How CEOs of mid-size companies should think about their supply chains during any crisis As CEOs grapple with managing through the current economic volatility wrought by COVID-19, another area we dive into in this series of articles is supply chain management. My collaborator on this subject is Juli Lassow of JHL Solutions who spent her career at Target, Inc. in Merchandising and Global Sourcing roles. Juli now helps companies plan and navigate the intricacies of a modern supply chain and adjust strategy during times of change.
Relighting Your Economic Engine: How a Blue Ocean Strategy of Innovation Can Get You Back on Track
Thu, Sep 10, 2020 — As America’s economic engine continues its recovery from its pandemic-imposed slumber, businesses must adjust to a new way of selling in the “next normal.” This means, unfortunately, that all of the work and planning you previously put into your go-to-market strategy, and 2020 business plan, needs to be revisited – and revised – on the fly. Though some of your original insights may be salvageable, it is likely that the changed world means big changes for what you offer, how you offer it – and whether the market will respond.
No Stakeholder Left Behind: A Quick Communication Guide for CEOs of Mid-Sized Companies to Use Now
Thu, Aug 27, 2020 — During any crisis, communication from a CEO drives perception of the company and serves as a source of guidance for multiple stakeholder groups. Done well, the content and delivery may impact how quickly an organization emerges. With the global pandemic an ongoing reality, and the added impact of a volatile economy, it’s a crucial time to think about the audiences who need to hear from you as conditions continue to evolve, as well as how and when you’ll communicate with them to achieve your desired outcome.
The Marketing & Sales Accelerator
Thu, Aug 27, 2020 — 3 Steps for Achieving Greater Sales Co-authored by John Baglivo and Alan Landau A well-functioning partnership between Marketing and Sales is critical to the growth of any business. But how do you get there and ensure that your efforts are coordinated and that investments in these areas are as efficient and effective as possible? This question is more important than ever as you look to accelerate growth in a challenging market where the margin for error is slim. Unfortunately, misconceptions, misunderstanding and mistrust often get in the way of a collaborative relationship.