Growth Insights for CEOs

The Contrarian Brand Play: Why Right Now Is the Best Time to Invest in Brand
Executive Takeaways
- Most companies are cutting brand spend to fund rising paid acquisition costs. That is the wrong response.
- Brand awareness now drives AI citations, and AI citations drive Day One shortlist inclusion.
- Google's redesign of Search makes brand recognition more important; AI systems favor brands users already know.
- The companies investing in brand while competitors pull back are building advantages at lower cost.
Part 4 of our four-part series on the evolving AI search landscape and what B2B leaders need to know to stay competitive.
Recent Posts

Seven Benefits a Fractional Executive Can Deliver Today
Fri, Jun 4, 2021 — Written by: Paul Sparrow, Area Managing Partner & CMO, Chief Outsiders with Shannon Muniz, Fractional Chief Sales Officer, Sales Xceleration, Orlando, FL. The sprint is on! The American economy – stuck in the blocks for much of 2020 while waiting out the pandemic – has heard the starting gun and is accelerating around the track at a feverish pace. With vaccines, optimism, sales, and profits on the rise, the time to sit on the sidelines is over. I recently talked about the surging economy with Shannon Muniz, with the goal of understanding whether the time was ripe to double down, invest in your business, and grow your base (spoiler alert – it is!).

The SaaS Marketing Playbook, Part 4 | Getting Sales and Marketing on the Same Page
Wed, Jun 2, 2021 — Of the things that are aligned in our life — the stars, automobiles, our spine, and the universe — there’s one area where such alignment is elusive – and, by extension, costly. If you have ever tried to align your sales and marketing departments, you likely already have experienced how vexing this can be. In my experience, sales and marketing alignment will never be easy. Why not? Three immediate reasons come to mind: 1) Marketing is from Mars and Sales is from Venus, 2) The question of pipeline ownership, and 3) The targets for sales never get lower, and they need to take it out on someone.

The Entrepreneur’s Growth Playbook: Part Three
Thu, May 27, 2021 — Marketing Strategy: Bringing Your EOS® to Life Written by: Paul Sparrow, Area Managing Partner & CMO, Chief Outsiders with Samuel Kniseley Ballesteros of The Advantage Solution and a Professional EOS® Implementer For anyone who’s ever held a circular saw or tin snips, you know the importance of measurement. With the exception of artist Pablo Picasso and perhaps architect Frank Gehry, precise measurements are absolutely critical in gaining the right result. If you have a manufacturing business, you know what we’re talking about – think about what your supply chain would look like if you didn’t bother to measure things like delivery time, for example. Your customers would rebel, your reputation would suffer – and you may not have a business for very long.
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Marketing with Impact: Four Goldmine Strategies
Fri, May 21, 2021 — Of all the ways to make money, panning for gold is probably among the most difficult. But what if I were to give you all the panning equipment and a map indicating exactly where the gilded stash is buried? A little easier now, right? Today, I’m here to deliver the precious metals – a goldmine of marketing strategies that, if followed, may not result in gilded nuggets, but instead more customers, more revenue, and a golden future.

The SaaS Marketing Playbook, Part 3 | The SaaS Metrics That Matter
Thu, May 20, 2021 — Are your marketing activities generating a thimbleful of leads, or are they gushing MQLs like a firehose? And, can you directly attribute revenues to specific marketing strategies, or are you just casting proverbial darts at the proverbial dartboard? In my years as a marketing leader, I’ve heard C-suite executives bemoan the efficacy of their marketing activities – based on nothing but gut feel. They alleged that marketing is a black box, or that you cannot effectively measure the effectiveness of your activities.

Why Innovate? How SMB Product Companies Grow
Fri, May 14, 2021 — Blog 1:Introduction to What it Takes to Innovate By Ahmet Abaci and Beth Somplatsky-Martori Sometimes, there’s a razor-thin margin between success and failure. In the world of shaving, this is more than a figurative statement. Just ask the folks at Gillette, which dominated the $3.5 billion market for razors and accessories for more than a century. At Gillette, innovation mostly consisted of adding the occasional blade to its disposable cartridges, but there was little incentive to otherwise rock the boat of its delightful recurring-revenue model (after all, hair continues to grow, whether we want it to or not).

Overcoming the Limitations of Customer Surveys
Fri, May 7, 2021 — “Find out what your customers want… and don’t keep it from them.” -- Don Rice, Professor Emeritus, Texas A&M When deciding on the best moves to increase sales, finding out what customers want can be a valuable compass.

Growth Hacking vs. Growth Gears: Avoiding the Vanity Metrics Mirage
Thu, Apr 29, 2021 — Congratulations! You’ve hired a so-called “marketing expert,” trusted them with your digital properties, and learned today that you gained 1 million hits to your website last month. But, upon reflection, your cash drawer is not overflowing, and you’re certainly not feeling flush with success. It’s a sad reality – though many marketing agencies are well-meaning, there are some that can coax you into the fast-money trap. They promise shortcuts, big hits, and a load of sexy-sounding data that may look good on the surface – something I call vanity metrics, but not real business results.

The Entrepreneur’s Growth Playbook
Thu, Apr 22, 2021 — Blog 1: Are You a Pioneer or a Settler? Six Steps to a Better Business Model Written by: Paul Sparrow, Area Managing Partner & CMO, Chief Outsiders with Samuel Kniseley Ballesteros of The Advantage Solution and a Professional EOS Implementer Take a trip with us, if you will, back to Northern California in 1849. Word has spread across the land – there’s gold in them there hills, and we need to go find it. On just this pronouncement, and with not much more than hope and a promise, pioneers set forth to go find the gold – and with it, riches beyond their wildest imagination. You know the rest of the story – some of these folks went boom, most went bust, and the California Gold Rush became a literal flash in the pan.