Growth Insights for CEOs

Marketing Leadership for CEOs: An Executive Guide to Growth
Executive Takeaways
- At a certain scale, Marketing stops being a support function and becomes the company's growth system.
- Everyone has opinions about marketing, which means it rarely gets the disciplined oversight it actually requires.
- The CEO is uniquely positioned to set clear intent and hold the function accountable.
- As a connected system, Marketing drives alignment and focus.
This blog is part of Chief Outsiders’ Marketing Leadership for CEOs series, an ongoing examination of the critical dimensions of Marketing (the capital “M” is intentional, as you’ll see) that every CEO needs to understand.
Recent Posts

Insights, Integration, and Impact: A CEO’s Guide to Hitting Targets Every Time
Mon, Oct 24, 2016 — Is it possible to hit our growth targets every time? American sharpshooter Annie Oakley, also known as “Little Sure Shot,” would say it is. In fact, legend has it that the famous markswoman was known to consistently slice a playing card perfectly in half with a single bullet – and as a child, she was so reliably successful at game hunting, that she used her skills to pay her parents’ mortgage in full.

How to Eat an Elephant One Bite at a Time: Working Successfully with Your True Marketing Capacity
Wed, Jun 22, 2016 — It’s not the prettiest analogy ever written in marketing – but the American vulture is truly a great example of a creature that has perfected the art of “biting off one piece at a time.” Whether it’s a roadside meal here in my hometown of Richmond, or a massive, expired elephant in the African Serengeti, there’s only one surefire way for the big bird to eat its dinner – one patient, calculated bite at a time. Do you take the same approach to marketing your B2B business – or do you dive into an expansive, expensive marketing strategy like a man-eating piranha? Sure, you’re enthused about your brand and its new product – but have you truly invested the time to ensure that your customers will enjoy it, too?

Sync Your B2B Sales and Marketing Strategies
Fri, May 13, 2016 — Once upon a time, many businesses thought of sales and marketing in a very black-and-white world–where salespeople were salespeople – and marketers were marketers. In this world, the customer’s journey (and, therefore, how you acquire customers) was well-defined and linear. The marketer built marketing plans to entice and interest the prospect, supported by ads, events, collateral pieces, and customer experiences. Once a prospect read the pamphlet, walked up to a snazzy-looking booth, or happened across an ad, the charismatic, bright-eyed salesperson would swoop in, perform deal-making magic, and put a lid on the transaction.
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Customer Councils: Leveraging Your Marketing Through the Power of the Customer
Thu, Mar 31, 2016 — Are you leading your business through a crowded, hyper-competitive space? For one of my clients, iTexico, this is quite true – meaning that, even with a successful track record and measurable, solid, growth, companies like iTexico must constantly find ways to reinforce their relevancy to their market on a daily basis. In order for you to cut through the noise, I’d like for you to consider building a little more “social” into your B2B marketing – and for this, we’re not talking Facebook or Twitter. Or even LinkedIn.

Product > Market Alignment: The True Sign of a Startup Unicorn?
Tue, Mar 29, 2016 — For those of us knee-deep in the startup world, we’re inundated by Unicorn noise – first their rise and more recently their fall (or, at least their right-sizing). Any number of factors have played into this trajectory: from FOMO venture capital activity that drove unsustainable valuations, to startup growth hacking techniques that indicate initial hyper-scaling, but often run out of steam - exposing the startup’s gap between product and promise.

Big-Brand B2B Executives Finally Opt In to Email Marketing
Thu, Feb 25, 2016 — It’s no secret that email marketing is a top driver for sales and customer growth. A vast majority of marketers say that it is their primary channel for lead generation. And despite the many claims that “email marketing is dead,” it continues to not only dominate, but also reinvent itself as new tools and technologies allow it to remain more relevant than ever for businesses of all sizes. Even more surprising is the fact that many large business-to-business (B2B) brands have not yet tapped into the potential of email marketing. From what we’ve experienced across our client base, some of these firms are finally turning to email to breathe new life into their marketing initiatives. However, what these newcomers are finding is that breaking into the “king” of all marketing channels is way more complicated than it seems on the surface. And that may be one factor that keeps some businesses from getting started.

Rebooting Your Marketing Strategy to Meet B2B Buyer Expectations
Wed, Oct 21, 2015 — Before the digital marketing boom, sales teams were the hunter-gatherers – the ones that had to go into the forest and slay or harvest what our company would subsist upon. In those days, the typical B2B marketer was asked to sharpen the arrows, restring the bows – and hope that our prep work was good enough to ensure an acceptable bounty. When the sales team shouldered 100 percent of the prospective buyer’s journey, it was up to us to ensure the prospect knew about your company, could call or visit the office for more information, and were loaded down with a highly polished set of sales materials (and telephone script) that hooked them on the notion that yes, we are the definitive answer to their problem.

How to Use Predictive Analytics & Lead Scoring to Supercharge Your Sales Funnel
Thu, Feb 5, 2015 — It's time to add predictive analytics and lead scoring to your sales strategy tool belt. As I have discussed in my previous articles, digital marketing tools and technologies are transforming the way businesses connect with prospective and existing customers. Adoption of these technologies is key to maintaining and gaining competitive advantage.
How to Best Leverage Marketing Technologies in 2015
Thu, Jan 22, 2015 — I was recently asked my thoughts on how technology and digital trends will shape the future of marketing. As I pondered this question, I took note of all of the ways that I am digitally connected to the outside world. My laptop, smartphone, phablet, tablet, and e-reader were all dripping digital data to some unseen force through my WiFi connection. A fitness tracker awaited the opportunity to observe and report my next activity. Acting as marshals for many of these resources were my modem and router, which collected the needed inputs and outputs and converted my actions into trackable information.