.png?width=1500&height=398&name=CO_Corporate%20Logo%202021_4C_HOR_FNL-1%20(1).png)
What CEOs Should Look for in a B2B Manufacturing CMO: Part 2
In my previous post, we discussed the importance of hiring a CMO who understands the buying process. Someone who can identify the customer’s pain points and what they need to move forward at each stage of the buying process. Now, let’s consider the role of emotion in influencing the buyers’ decision and how that applies.
Appealing to Emotions
Although it’s easy to think otherwise, emotions play a role in both B2B and B2C marketing. And, yes, that even applies to industrial buyers! When industrial buyers won’t take a risk, that can be an emotional decision.
They don’t want to risk the consequences that come with a bad decision—being viewed poorly in their job, adding even more tasks to an already full workload, or even losing their job by going with the lesser-known alternative. After all, haven’t we all heard that “nobody ever got fired for choosing IBM?”
Marketing's Lost Generation: Why Execution Outpaced Strategy
Fri, Aug 14, 2026 — Executive Takeaways Mid-career marketers mastered execution before strategy, and the gap shows at the leadership level. Without strategic clarity, marketing activity becomes noise instead of advantage. Marketing's complexity gets masked by opinions, and only the CEO can establish the conditions to fix it. The solution isn't more campaigns. It's strategic capability paired with execution power. This blog is part of Chief Outsiders’ Marketing Leadership for CEOs series, an ongoing examination of the critical dimensions of Marketing (the capital “M” is intentional, as you’ll see) that every CEO needs to understand.
The Gap Between AI Output and Real Marketing Leadership
Thu, Aug 6, 2026 — Executive Takeaways AI can inform marketing strategy. It cannot own it, defend it, or answer for it when it fails. AI sounding right without the context to actually be right is the real risk. Trade-offs, risk calls, and accountability are executive work. AI can't take any of the three off your plate. Leadership owns the outcome, not the AI. A lot of CEOs are starting to ask the same question, even if they don't always say it this directly: if AI can build a strategy deck, suggest a campaign, analyze competitors, and hand back polished recommendations in seconds, why keep paying for a CMO?
The 90-Day GTM Transformation Roadmap: Building the GTM Operating Model While Running the Business
Thu, Aug 6, 2026 — Executive Takeaways The CEO must be the architect and champion of the GTM model — not its operator. Only the CEO has the cross-functional authority to make a unified GTM model stick. If the model only works when you're in the room, it's not a system. When it's working, your calendar proves it.
What Is Marketing, Really? Why Founders and CEOs Must Lead the Most Misunderstood Function in the Business
Thu, Jul 9, 2026 — Executive Takeaways Marketing is a core enterprise capability, not a support function, and deserves the same CEO-level engagement as Finance and Operations. Without a unifying system, individually reasonable decisions accumulate into random acts of marketing. Modern tools make execution faster, but they don't create strategic clarity, so the gap between activity and alignment keeps widening. CEOs can't delegate marketing entirely. Leading it means ensuring insight, strategy, and execution stay connected. This blog is part of Chief Outsiders’ Marketing Leadership for CEOs series, an ongoing examination of the critical dimensions of Marketing (the capital “M” is intentional, as you’ll see) that every CEO needs to understand.
When the Numbers Still Look Fine, Look Harder
Mon, Jul 6, 2026 — Revenue Can Be Late to Tell the Truth Without a compass, course correction isn't really an adjustment. Too often, a company can drift while the scorecard still looks respectable. But underneath the dashboard, buying behavior may already be changing. Customers take longer to decide. Procurement gets more involved. Good prospects ask harder questions. Deals that used to move cleanly now need another approval, discount, or proof point. Early warning signs rarely show up with a siren attached.
Where Is Growth Coming From? A Playbook for Mid-Market CEOs
Thu, Jul 2, 2026 — The headlines say one thing. The data says something more nuanced. Here's what mid-market CEOs should actually be paying attention to right now. This two-part series from Chief Outsiders Founder & CEO Art Saxby explores what the data actually shows about CEO confidence, why this moment is different from past disruptions, and where mid-market companies are finding real growth opportunities right now.
Uncertainty Is Real. Opportunity Is Too.
Mon, Jun 15, 2026 — The headlines say one thing. The data says something more nuanced. Here's what mid-market CEOs should actually be paying attention to right now. This two-part series from Chief Outsiders Founder & CEO Art Saxby explores what the data actually shows about CEO confidence, why this moment is different from past disruptions, and where mid-market companies are finding real growth opportunities right now.
AI Is Already Improving B2B Sales Performance. Here’s the Framework to Make It Work for You
Wed, Jun 10, 2026 — Executive Takeaways AI is already delivering measurable results in B2B sales — this is not hype. Mapping AI capabilities to your prioritized sales performance challenges is the right place to start. Achieving significant ROI requires a diagnosis of your current sales environment, a pilot with defined success metrics, and a plan for deployment and scale. The window to establish a competitive advantage in sales by using AI is open — but not indefinitely.
The CEO's Role as Champion of the Unified GTM Operating Model
Tue, May 26, 2026 — Executive Takeaways The CEO must be the architect and champion of the GTM model — not its operator. Only the CEO has the cross-functional authority to make a unified GTM model stick. If the model only works when you're in the room, it's not a system. When it's working, your calendar proves it.