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Turning Competing Revenue Team Truths into Market Insight
| Executive Takeaways |
| Sales, Marketing, and Customer Success each see different parts of the market. |
Why the CEO-Led Growth Model Breaks at Scale
Tue, Feb 10, 2026 — Series Overview As companies grow, GTM breakdowns rarely show up as sudden failures. They emerge as friction. Progress slows, pipelines become less predictable, and confidence in forecasts declines, even as teams work harder and act with good intent. Written from both the marketing and sales lens, this six-part series, Building a Unified GTM Operating Model, explores why scale exposes weaknesses in informal GTM systems and how an intentional operating model restores clarity, alignment, and scalable growth. Executive Takeaways CEO-led, informal GTM models break predictably as scale introduces complexity. Early GTM failure shows up as friction, not collapse. Sales–marketing misalignment is a structural issue, not a performance problem. A unified GTM operating model is required to restore growth, confidence, and value.
What Marketing and Sales Executives Can Learn from Each Other
Fri, Mar 28, 2025 — In too many organizations, marketing and sales operate in silos—sometimes friendly, sometimes not. But in today’s fast-moving business landscape, the best-performing companies know that the relationship between all revenue functions – typically the Chief Marketing Officer (CMO) and Chief Sales Officer (CSO) - is not just important. It’s mission-critical.
Unifying Revenue Teams: How a Fractional CRO Drives Cross-Functional Success
Tue, Dec 17, 2024 — For mid-market CEOs navigating growth, aligning sales, marketing, and customer success can feel like herding cats. As these teams expand, they often develop siloed processes that hinder efficiency and impact the bottom line. A fractional chief revenue officer (CRO) offers a cost-effective solution to this challenge, bringing executive-level expertise to unite revenue functions without the full-time price tag.
Top 10 Ways CEOs Can Improve Sales & Marketing Alignment
Mon, Nov 25, 2024 — Close Collaboration Ensures Go-to-Market Success A survey conducted by Chief Outsiders among mid-market companies found that nearly one-third of C-suite executives noted a misalignment between their Sales and Marketing teams. Further, only one-third of that group reported that their Sales and Marketing teams were working toward a common set of goals.
Preparing for 2024: Is Your Marketing Funnel Integrated with Your Sales Funnel?
Wed, Dec 20, 2023 — Final article of the 7-part series: Accelerating Growth In 2024 with Strategic Business Planning By: Scott Wright and Jack Bowen In the relentless pursuit of growth, businesses often find themselves at a crossroads - a bustling marketing funnel generating a stream of leads, yet somehow, the path to conversion seems elusive. One study found that 71% of potential customers are not contacted, while only 13% of potential customers become opportunities.
A Best Marketing Practice: Cultivating “Lead” Customer Relationships for Breakthrough Products and Services
Thu, Aug 3, 2017 — It’s been many years since I learned what a “lead” customer is and how to build lead customer relationships to build confidence and reduce risks of new product or service launches. The concept of a lead customer, or lead user, is probably one of the most beneficial best practices I’ve used in marketing and product management roles. Want to design and launch a breakthrough product? The lead customer approach is absolutely a winner. The lead user methodology was originally developed by Dr. Eric von Hippel of the Massachusetts Institute of Technology (MIT) and first described in the July 1986 issue of Management Science. You can read a revised version of the original article here.
Sales and Marketing Synergy: Why Cross-Functional Alignment is No Longer Just an Option
Thu, Jul 20, 2017 — As a CEO, you strive for harmony among your functional teams. It’s a comforting feeling during those weekly leadership meetings to hear that sales and marketing efforts appear to be coordinated – key personnel are collaborating on projects, keeping each other informed, using a common language, and possibly even delivering cross-functional reports from Salesforce and other analytical tools. But beneath this veneer of peaceful coexistence, are your sales and marketing teams truly integrating their efforts in a way that will add impact – and revenue – to your bottom line?
Road Map the Customer Experience to Align Sales and Operations
Wed, May 31, 2017 — So often these days, blogs, posts and articles are written about aligning Sales and Marketing. I agree that doing so is critical. But there is another alignment need that is often overlooked and equally critical to company growth and customer satisfaction. The question is are we selling what we are delivering in terms of the customer experience?
If Marketing “Leads,” Sales Will Follow: Achieving Alignment For Revenue Success
Thu, Sep 29, 2016 — Travel with me, if you will, back to 2006. It was a time, in the corporate world, when the sales team had all of the power and most of the fun. Company credit card in hand, they would organize meetings at conferences, trade shows, meetings on the golf course, or at their favorite hospitality event. Pleasantries were exchanged, orders were placed – and business kept rolling forward.