Growth Insights for CEOs

The Role of People and Organizational Structure in Digital Growth for Small- and Mid-Sized Businesses (SMBs)

Posted by Mark Coronna

This is the third in a series of articles focused on helping executives in small- and mid-sized businesses utilize digital technologies effectively to assist in accelerating revenues and profits. If you missed the first two articles, you can find the first one here and the second one here.

The previous articles included an introduction to four major ways digital technologies can help your business, described a spectrum of technologies and a possible implementation roadmap, and associated digital proficiency with enhanced business performance. The second article also took a deep look at how business process needs and priorities should help guide your digital paths. In that article, I also introduced the “USA” model for digital transformation.

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How Platform Capabilities Sustain Business Growth

Posted by The Chief Outsider

If you have been following this series of articles on sustainable business growth, you know that we have arrived at our fourth topic: Platforms.  If you missed the previous articles in the series, you can read Article 1 (The Difference Between a Growth Plan and a Growth Engine), Article 2 (Best Practices in Processes) and Article 3 (People and Organizational Best Practices).

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Why Growing a Business is Harder Than Ever

Posted by Brian Ricci


One of my daughters recently read Of Mice and Men in English class. Since I also read it in high school, it was fun to chat about the story as she progressed through the book. I wondered how Steinbeck came up with the title. It turns out he used a quote from a poem written by Robert Burns in 1785. The contemporary translation is, “the best-laid plans of mice and men.” The two main characters, Lennie and George, have a plan for a new life. Unfortunately, their reality ends up being far from what they hoped.

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Find Your Road to Growth: How to Identify and Move Beyond Random Acts of Marketing

Posted by Janet Roberts


When I meet with CEOs in my role as a fractional CMO, it’s usually at a time when their company’s growth, revenues, or market share – or some combination of the three – have flattened. Often, these CEOs are finding that their current marketing efforts aren’t delivering the results they expect. And in most cases, their companies are in “scale-up” mode with substantial emphasis on sales and operational excellence.

An unintended consequence of this critical stage in a business’s maturation process is that marketing is often relegated to a meandering series of one-off tactics such as glossy sales sheets, the occasional trade show, search engine optimization, and a basic website with the intent of meeting in-the-moment needs.

We call these types of tactics “random acts of marketing,” and while company leaders mean well in creating them, the reality is they cost money, don’t get results, and divert attention of the marketing staff from higher-value activities. Worse yet, they consume precious resources that could fund and execute a strategy to support growth and build value.

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How People and Organizational Capabilities Sustain Business Growth

Posted by The Chief Outsider

If you have been following this series of articles on sustainable business growth, you know that we have arrived at our third topic. The first article introduced the difference between a growth plan (singular event) and a growth engine (recurring system). The theme we developed in that piece supported the need to go beyond growth plans to create sustained growth performance. Our argument that while growth plans are good, growth engines are better. 

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