Growth Insights for CEOs

Winning the Fraud and Cybersecurity Race: A Go-to-Market Blueprint for Competitive Edge
Fraud and cybercrime have become a systemic, trillion-dollar drag on the global economy—but the fight to turn the curve is more than a market opportunity.
Over the past few years, I have worked alongside cybersecurity and fraud-management teams in government, banking, and payments, and nothing is more satisfying than seeing a new solution stop a romance scam or prevent a pensioner from losing their life savings.
Recent Posts

Short-Term Functional Cost Control Without Sacrificing the Future
Fri, May 8, 2020 — Part 3 of the series: A B2B CEO’s Guide to Navigating the COVID-19 Revenue Reality In an economy roiled by the pandemic, it can be tempting for CEOs to wield a cost-cutting knife—with unrelenting and deep-cutting fervor. Indeed, it’s understandable: For generations, the natural inclination of many B2B CEOs has been to cut marketing when things were tough. In our last blog, we hopefully impressed upon you the importance of viewing both sales and marketing functions as a cohesive team, working as a symbiotic unit to pull sales out of crisis mode.

The Sales and Marketing Accountability Paradigm Shift
Tue, May 5, 2020 — Part 2 of the series: A B2B CEO’s Guide to Navigating the COVID-19 Revenue Reality In a world that has struggled to make sense of the COVID-19 pandemic, you, too, are likely working to better understand the roles that your team members will play in the recovery.

Finding the Sweet Spot in B2B Markets
Fri, May 1, 2020 — Narrowing Focus to Drive Demand In a prior blog post, I discussed how a lack of market focus can lead to poor marketing campaign conversion rates.
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Five Major Indicators that Suggest a Need for Focus
Tue, Mar 3, 2020 — A Common Challenge for B2B technology, SaaS and Professional Services Businesses If market demand was a fixed commodity, attracting new business would require only that you create awareness and build interest around well-known needs. Companies who see their marketplace in this way often subscribe to a “lather, rinse, repeat,” approach to pipeline management – focusing marketing dollars on prospects already well-along their purchasing journey, identifying qualified opportunities, but paying little attention to the world of prospects who do not yet see their needs as urgent.

Go-to-Market Security Issues Every SMB CEO or Sales/Marketing Exec Needs to Prevent
Tue, Oct 8, 2019 — Five Key Areas You Must Proactively Manage Mark Coronna, Area Managing Partner & CMO, Chief Outsiders with Mark Sheehan, Principal & CIO/CISO, Stowell Solutions Group This article is a practical guide to being proactive in preventing security issues in your go-to-market (Sales and Marketing) programs and operations. There are many services to use once you have an issue, but in this article, we are offering a checklist of things to do to help reduce your risk of significant incidents that could damage your brand, reputation, revenue, and business valuation. We think it’s better to be proactive than have to react to security events.

Why a “Failure to Communicate” is a First Step to Going Out of Business
Wed, Sep 25, 2019 — What Business Execs Can Learn About the Power of Authentic Conversations Mark Coronna, Area Managing Partner & CMO, Chief Outsiders with Matt McKnight, President, McKnight Advisors If you’ve ever seen the Paul Newman movie Cool Hand Luke, you might remember the hard-boiled egg eating contest, but that’s another subject. The iconic line we all remember, after several failed attempts to bring Luke in line, is when the prison warden remarks, “What we have here is a failure to communicate.” Knowledge, open communications, as well as procrastination are highly linked to business performance. Having hands-on and personal real-time knowledge of what’s going on in your business is a challenge and having the confidence and willingness to do something about what you’ve learned is another.

Did you lose a big sale to “None of the Above”?
Fri, Apr 26, 2019 — “We win 15% of the projects we propose. Our competitors also win about 15%. “With the other 70% of proposals, no one wins. The prospect doesn’t proceed with anybody.” -CEO of a technology integration company Ever heard yourself saying something like that—or heard a peer say it? The status quo is often your fiercest competitor.

How Customer Advocacy Fuels Growth
Wed, Apr 10, 2019 — Regardless of industry or the size of your business, growth is getting more difficult. Today, you need to have an exceptional sales team. You also need to have an exceptional marketing team. But sales and marketing alone aren't enough to sustain growth. The cost of customer acquisition continues to increase and businesses can no longer rely on annual contracts to lock customers in. Over the past year there has been much discussion about the retirement of the marketing and sales “funnel”, which we all have grown to love and the emergence of what HubSpot is calling the “flywheel”.

Marketing (As You Know It) Is Toast
Tue, Feb 27, 2018 — The old style of marketing is toast. Quite literally, the entire phase shift that has changed the way the public considers and consumes products and services, can be distilled down to a single, perfectly-browned-on-both-sides slice of artisan bread.