Growth Insights for CEOs

AI Is Already Improving B2B Sales Performance. Here’s the Framework to Make It Work for You
Executive Takeaways
- AI is already delivering measurable results in B2B sales — this is not hype.
- Mapping AI capabilities to your prioritized sales performance challenges is the right place to start.
- Achieving significant ROI requires a diagnosis of your current sales environment, a pilot with defined success metrics, and a plan for deployment and scale.
- The window to establish a competitive advantage in sales by using AI is open — but not indefinitely.
Recent Posts

What Does a Fractional CMO Cost?
Wed, Oct 12, 2016 — A Growing Spectrum of Fractional CMO Service Providers Ensures a Range of Fee Levels More CEOs are hiring fractional executives to bring expertise to their management teams, but are they really affordable? And how should a CEO evaluate their value and the quality of work they deliver? These are really good questions! After all, there’s a wide range of skills, seniority and experience from marketing consultants, agencies and firms that call themselves fractional or outsourced CMOs. So, as you’d expect, there’s a wide range of price points from these sources. But to get started, let’s put these into a few oversimplified categories: “Single Shingle” Marketing Consultants “Loose Confederations” of Brokered Marketing Consultants “Professionals” who are Part of a Firm Senior management from a marketing or advertising agency Partners from an “Executives-as-a-Service” firm (such as Chief Outsiders) Partners from a large consultancy (such as McKinsey & Co, Bain)

If Marketing “Leads,” Sales Will Follow: Achieving Alignment For Revenue Success
Thu, Sep 29, 2016 — Travel with me, if you will, back to 2006. It was a time, in the corporate world, when the sales team had all of the power and most of the fun. Company credit card in hand, they would organize meetings at conferences, trade shows, meetings on the golf course, or at their favorite hospitality event. Pleasantries were exchanged, orders were placed – and business kept rolling forward.

The CEO's Challenge of Staying Relevant in an Accelerated World
Mon, Sep 19, 2016 — And what to do about it Almost all CEOs face the challenge of maintaining relevancy in the markets they serve. More specifically, what keeps many CEO’s awake at night is the realization that something is materially changing in their company, in their markets, or within what was once a marquee product line. Yet, the rank and file just can’t see it. And if they do see it, they aren’t responding fast enough. Maybe our CEO can’t fully understand it. But their instincts tell them that it’s more than a seasonal blip; it’s something systemic that could rock the company off its foundation. In many instances, the problem boils down to the company not innovating fast enough. The world is seemingly passing it by. Relevancy is lost.
Stay up-to-date with the latest from Chief Outsiders

How to Eat an Elephant One Bite at a Time: Working Successfully with Your True Marketing Capacity
Wed, Jun 22, 2016 — It’s not the prettiest analogy ever written in marketing – but the American vulture is truly a great example of a creature that has perfected the art of “biting off one piece at a time.” Whether it’s a roadside meal here in my hometown of Richmond, or a massive, expired elephant in the African Serengeti, there’s only one surefire way for the big bird to eat its dinner – one patient, calculated bite at a time. Do you take the same approach to marketing your B2B business – or do you dive into an expansive, expensive marketing strategy like a man-eating piranha? Sure, you’re enthused about your brand and its new product – but have you truly invested the time to ensure that your customers will enjoy it, too?

Pick a Strategic Direction: What Alice in Wonderland and the Cheshire Cat Can Teach CEOs about Growing Their Business
Tue, Jun 21, 2016 — In the whimsical world of Lewis Carroll’s famous tale Alice in Wonderland, the author paints mind-bending pictures of some of the most pressing questions in modern society. Though many regard this classic as merely a children’s story, every modern CEO can appreciate several scenes woven through the book that can be applied, succinctly and directly, to the challenges of today’s global business environment.

Are You Marketing An Organism Or An Ecosystem?
Wed, Jun 1, 2016 — People like to use metaphors. When we are trying to explain something, describe a situation, or develop an idea, we often compare the subject at hand to another thing that the listener may already know. Marketers use metaphors in many situations to reduce the amount of time and effort it takes to grasp a concept or an idea behind a product. Terms like bandwidth, information highway, the cloud, data mining, and even internet and web are all attempts to transfer what we know about one thing to something inherently dissimilar – the definition of metaphor.

Sync Your B2B Sales and Marketing Strategies
Fri, May 13, 2016 — Once upon a time, many businesses thought of sales and marketing in a very black-and-white world–where salespeople were salespeople – and marketers were marketers. In this world, the customer’s journey (and, therefore, how you acquire customers) was well-defined and linear. The marketer built marketing plans to entice and interest the prospect, supported by ads, events, collateral pieces, and customer experiences. Once a prospect read the pamphlet, walked up to a snazzy-looking booth, or happened across an ad, the charismatic, bright-eyed salesperson would swoop in, perform deal-making magic, and put a lid on the transaction.

The Marketing Power of Three
Tue, May 10, 2016 — Variety may be the spice of life, but having too many choices turns people away. Our brains have evolved so that we perceive three main things about options presented to us, and the rest gets chucked aside. Give us only two choices, we feel torn. Give us four, we’re confused. Give us three, we pick one easily. Curious, isn't it? When we write about things, talk about things, look at things, we instinctively seek out three options. It's pleasant, this power of three. We don't feel forced to choose between two things and it doesn't feel overwhelming. It feels just right.

The Buying Process Has Changed: How Well Has Your Marketing Adapted?
Sun, Dec 8, 2013 —