Growth Insights for CEOs

Outsider Insights | You Can't Measure AI ROI If You Can't Measure Marketing ROI
Executive Takeaways
- Most mid-market companies lack the measurement foundation to evaluate AI — or any marketing investment.
- Hours saved, speed to market, and revenue realized are the three key AI ROI markers — baseline required.
- AI amplifies what's working. If measurement is broken, AI won't fix it.
- Real results start with a defined problem and a way to measure it — not the tool.
Outsider Insights
Across Chief Outsiders, we talk to hundreds of CEOs every month. In this series, we explore the trends and challenges we’re hearing from these discussions – and what you can do if you’re facing the same issues in your business.
Recent Posts

5 Essential Tools for Frustrated C-Level Executives
Wed, May 1, 2024 — Are you a C-level executive grappling with stagnant growth despite your best efforts and a talented marketing team? If so, you're not alone. Many businesses face this challenge, but the good news is that there are solutions. After over twenty years in the marketing industry, with the last two years as a fractional CMO, I’ve identified five essential elements that can reignite your growth engine.

5 Questions Every CEO Needs to Ask About AI
Fri, Apr 26, 2024 — "66% of CEOs and the C-Suite are dissatisfied (or ambivalent) with their organization’s progress on AI..." Whether to employ AI as a business tool is no longer in question. A recent BCGX Radar Report cited that: 89% of CEOs and the C-Suite rank AI and Gen AI as a Top 3 Tech Priority with 51% ranking it as the #1 priority. 66% of CEOs and the C-Suite are dissatisfied (or ambivalent) with their organization’s progress on AI because of: A lack of talent/skills An Unclear AI and Gen AI roadmap and investment priorities No strategy for Gen AI and Responsible AI.

A CEO’s Guide to Growth | Part 2
Tue, Apr 11, 2023 — Part 2: The Go-to-Market Pyramid – Five Steps for Scaling to Success Navigating the complex terrain of modern business can be a difficult path, with roadblocks, detours, and uncharted territory, but with the right guidance, you can reach your destination. As a CEO, you’ve been given an incomplete map for this journey, but often have been told that you have until yesterday (as if you were a time traveler) to reach the destination. It’s little wonder that CEOs like yourself struggle to find a path toward growth.
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Four Ways that Fractional Leadership is Transforming a Resource-Starved World
Fri, Mar 24, 2023 — In a world where much is spoken about uncertainties, there still are many things that are as certain as ever. Despite the impact of a shaky global economy and a population still looking to shake off Covid’s impacts, hard work – and ingenuity – still rule the day. Individual efforts of unaffiliated workers comprise more nearly 60 percent of the U.S. workforce today, thanks to modern socio-economic values that embrace such flexibility. This also has given rise to a new trend -- building and leveraging common shared resources, especially at the upper tiers.

A CEO’s Guide to Growth | Part 1
Wed, Mar 22, 2023 — Part 1: Introducing the GROW Blueprint In less than 30 years, the lifespan of an S&P 500 company declined from an average of ~ 32 years in 1996 to a projected 19 years in 2023. By 2030, experts predict companies will last a mere 17 years. The trends will be no different for small- and medium-sized businesses (SMBs).

How to Achieve Double-Digit Annual Growth
Tue, May 24, 2022 — For CEOs everywhere, the pressure is on. With an overheated economy creating outsized results – and enhanced expectations, “thrive” has replaced “survive” as the mantra in boardrooms across the country. As a result of the “go-go” market conditions, a new benchmark has been established: If your company can't show a minimum Compound Annual Growth Rate of 10 percent, you are putting yourself and your company at risk. As never before, the key to a business's health, high corporate valuations – and CEO job security -- is revenue growth.

When to Hire a Fractional CMO, Part 3
Wed, Jul 21, 2021 — Find Your Fit: Five Qualities to Look For Of all the partnerships in our lives, few have the “break-up” potential of the full-time Chief Marketing Officer, and the company they’ve pledged their allegiance to. The most recent stats on the matter bear this out: Last year, the average tenure for a CMO was just 40 months – an 11-year low, according to headhunting firm Spencer Stuart. The survey also noted the lowest-ever median tenure (25.5 months in 2020) – a sign that could point to increasing pressure for quick results for newly-minted CMOs, or, like completing a puzzle, finding that piece that’s the right fit.

When to Hire a Fractional CMO
Tue, Jun 22, 2021 — Introduction: Greening Your Garden - How a Fractional CMO Can Accelerate Your Growth In the world of botany, there are only a fortunate few who have the expertise to produce green, healthy, and thriving plant life every time they put a seed in the ground. For the rest of us – well – we generally need MiracleGro or some other catalyst to make the garden grow. As a CEO, you, too, are invariably looking for your own version of MiracleGro – that evasive ingredient you need to help catalyze growth and turn your brown landscape a verdant shade of green. The good news? A confluence of trends, including the rise of the “gig economy” and the COVID-19 pandemic, have supported the notion of the fractional Chief Marketing Officer – essentially, a gardener supreme who brings the plant food, seeds, and water in a bid to help you sow success.

What Yoda Can Teach Us About Revenue Growth
Tue, Dec 10, 2019 — A long time ago, in a galaxy far, far away, a franchise was born. Since the release of a little space movie called “Star Wars” in 1977, legions of multigenerational fans have carried the franchise on their backs – and in their hearts – to a reputation as one of the world’s most recognizable brands. As a brand dependent upon fan zealotry, ANY corporate move (whether on the screen or behind the scenes) is bound to get extreme scrutiny on social media, message boards and elsewhere. That’s why I read with interest a recent Wall Street Journal article that examined the difficulty of the transition of the Star Wars franchise from its original ownership under its creator George Lucas, to a “tentpole” franchise now owned by Disney.