YFS Magazine: Concierge in the Cloud: Elevate Customer Experience With AI
4.4.2024 | Posted by Anka Twum-Baah
An introductory guide for luxury brands who intend to stay at the forefront of customer experience via the adoption of AI.
An introductory guide for luxury brands who intend to stay at the forefront of customer experience via the adoption of AI.
Read the Article here.
2.2.2024 — For an industry which is almost entirely concerned with people and the complex needs, behaviors, and risks which accompany them, AI could change everything. Read the Article here.
8.25.2023 — Leading a mid-market company has never been more challenging than it is today. Barely having had the time to adjust to a post-pandemic market—with its massive impact on buyer needs and the customer journey—companies are now confronted with a looming recession and record inflation. So what can CEO’s do? Only data-driven marketing decisions can help companies navigate these uncharted waters. Read the Full Article here.
4.12.2023 — Chief marketing officers say artificial intelligence technologies like ChatGPT could be most helpful in areas such as content creation and content management, according to recent research from Chief Outsiders. Read the Article here.
4.11.2023 — C-suite leadership should focus on sales and marketing in a value-driven market, rather than remain overly-focused on operations, according to Chief Outsiders' recent survey. Read the Article here.
4.4.2023 — Rich DePencier and Kim Salzer, CMOs with Chief Outsiders, reveal what every entrepreneur can learn from Bed Bath & Beyond's humbling fall from grace. Read the Article here.
3.27.2023 — ChatGPT-4, developed by OpenAI, is a state-of-the-art machine learning system that can generate human-like conversations using large-scale neural networks. Read the Article here.
3.27.2023 — Tech and SaaS Fractional CMO Tim Manning says owning your market and establishing a successful market positioning starts here. Read the Article here.
3.22.2023 — More than 60 percent of customers will switch their allegiances as a response to poor customer service. You’ve worked so hard to earn your cachet as a premium-product company – it’s essential to deliver a customer experience that measures up to expectations and protects your hard-earned investment in your brand. Read the full article here.
3.21.2023 — The challenging year ahead will provide CEO-endorsed CMOs with the opportunities to not only grow their own companies’ balance sheets but also to prove the strength of the new programs of digital and AI-powered marketing campaigns. Read the full article here.