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The Chief Outsider
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Land, Expand, Defend - The NRR Harmony
Part 4 of the “ABM for Enterprise Value” series
In PE-backed environments, growth alone isn’t enough. What separates your company from those that lose momentum is Net Revenue Retention (NRR). Expansion and renewal dollars are more efficient, more defensible, and more valuation-accretive than chasing new logos.
Recent Posts

Maximize PE Value Creation with Growth Optimized Across the Investment Lifecycle
Sep 14, 2021 2:53:49 PM — Increased competition for PE deals means you’re paying more. So, as an operating or managing partner with more ground to cover, you feel the pressure. While financial reengineering and operational efficiency plays are still critical, they are not enough to guarantee the desired investment returns. Being able to generate consistent organic revenue growth needs to play a greater role across the lifecycle of an investment.

5 Trends That Will Impact Sales Craft in 2021
Dec 16, 2020 11:47:49 AM — Most CEOs would nod that the digital revolution is underway, but plenty haven’t fully understood what this means for their sales efforts. Here are five guidelines to ensure that your business is the “disruptor,” not the “disrupted.” COVID is accelerating the transition online—even for B2B enterprises—which means that CEOs need to ensure their sales teams have the digital skills and the tools of engagement to win buyers, all without straying from the timeless principles that still apply.

Building Portco Resiliency Right Now
Aug 5, 2020 2:55:31 PM — The COVID-19 crisis has changed the economy in extraordinary and unexpected ways. But private equity firms can help their portfolio companies take some crucial steps in weathering the storm, and recovering when the clouds lift. The world's best epidemiologists only have models to predict the full depth and breadth of the COVID-19 pandemic, but companies are already feeling the economic fallout. They're scrambling to find the best way to respond, and in many cases, survive, all the while being rightly concerned for the health of their families and communities. It's not easy, and this is no time to pretend otherwise.
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Hey GP, Where’s Your Digital Transformation?
May 14, 2020 3:00:00 PM — “Digital transformation” is a phrase we hear and read about constantly. It’s in countless articles and thought leadership pieces targeted at marketers, CEOs, investors, and other business leaders. It’s a topic that’s brought up in almost every meeting we have with private equity firms as well as at most PE-focused events. It gets used so much that it has become one of those omnipresent buzzwords in danger of losing its meaning, like “Big Data” and “The Cloud”.