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The Chief Outsider
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Recent Posts
AI Search is Here – And it’s Reshaping the Buyer Journey
Part 1 of our four-part series exploring how AI search is transforming visibility, SEO, and digital strategy - and what CEOs need to do now to stay competitive.
| Executive Takeaways |
| Declining web traffic isn’t random - it’s a symptom of changing search behavior. AI search is already impacting over 25% of user journeys - and growing fast If you’re not being cited, you’re missing opportunities-period. |
Why Innovate? How SMB Product Companies Grow
Fri, May 28, 2021 — Part 2: Harnessing Entrepreneurial Energy For Improved Success By Ahmet Abaci and Beth Somplatsky-Martori The road to nowhere is littered with loose ends: Half-finished projects, great ideas that died on the vine, and wasted resources that chipped away at profitability and the bottom line. In a world where startup energy and entrepreneurship are prized, there certainly is no lack of passion about that “one great thing” that is going to transform the company and change the world.
The SaaS Marketing Playbook, Part 3 | The SaaS Metrics That Matter
Thu, May 20, 2021 — Are your marketing activities generating a thimbleful of leads, or are they gushing MQLs like a firehose? And, can you directly attribute revenues to specific marketing strategies, or are you just casting proverbial darts at the proverbial dartboard? In my years as a marketing leader, I’ve heard C-suite executives bemoan the efficacy of their marketing activities – based on nothing but gut feel. They alleged that marketing is a black box, or that you cannot effectively measure the effectiveness of your activities.
Why Innovate? How SMB Product Companies Grow
Fri, May 14, 2021 — Blog 1:Introduction to What it Takes to Innovate By Ahmet Abaci and Beth Somplatsky-Martori Sometimes, there’s a razor-thin margin between success and failure. In the world of shaving, this is more than a figurative statement. Just ask the folks at Gillette, which dominated the $3.5 billion market for razors and accessories for more than a century. At Gillette, innovation mostly consisted of adding the occasional blade to its disposable cartridges, but there was little incentive to otherwise rock the boat of its delightful recurring-revenue model (after all, hair continues to grow, whether we want it to or not).
The SaaS Marketing Playbook, Part 2 | Demand Generation Like a Boss
Thu, Apr 1, 2021 — Have you ever tried fishing without a hook? Needless to say, this very peaceful outing will quickly turn frustrating without a way to bait your line to reel them in. Some would argue that if you were just going to watch the fish swim by, you might have had a better time at an aquarium! Consider this parable within your company – you may have a fantastic brand, and a good sense of what you think makes you unique, but without a way to grab the attention of the consumers swimming by, you might in fact go hungry.
Beyond the Mirage: How to Ensure Your 2020 Gains are Real and Lasting
Fri, Mar 19, 2021 — Blog 1: Reality Testing Your Sales Growth By Paul Sparrow and Adriana Lynch We are well into 2021 – for many businesses, optimism has been renewed, plans have been made, and in a review of 2020, things weren’t quite as “off” as expected. A recent proprietary study of small business (SMB) CEOs seem to confirm this prognosis: 45 percent of respondents indicated that their business has grown in the past 24 months, and 27 percent have seen flat results over that time – meaning, by our math, that more than two-thirds of businesses have the impression they’ve dodged the proverbial COVID bullet.
The SaaS Marketing Playbook Part 1 | Positioning: Finding Your Purple Cow in the Herd
Mon, Feb 22, 2021 — Most marketers may not think they have anything in common with cattle ranchers, but it requires a trip to the Old West to fully understand the history of branding – a term which has significance for both. The National Cowboy Museum explains that branding, in the old days, “provided a way for ranchers to stake their claim on cattle and other livestock, while deterring theft from rustlers.”
Consumers Want Control of their Healthcare Creating Exceptional Growth for In-Home Diagnostics
Wed, Feb 17, 2021 — The in-home testing market that largely began with pregnancy tests back in the 70’s has been exploding for several years. New tests for health conditions we would have never imagined now serve as tools to empower consumers. Thus, companies that position products to leverage the in-home diagnostics boom drive revenue growth while improving consumer health.
Best Practice Process (Stage/Gate) for Successful and Profitable Innovations
Fri, Dec 18, 2020 — As we know with most business activities, a well-defined process is often critical to keep your project on track. But equally important is to have specific targets that must be reviewed and approved before continued investment of people and money can continue. Given the complexity of innovation and new product development, and the high levels of new product failure for most industries, these initiatives carry a greater need for a rigorous process.
Customer Insights Essential to Successful Innovation
Tue, Dec 8, 2020 — Listening to your prospective customers seems to be a logical approach when identifying new products or services. But too many companies look internally to their teams, assuming they have the expertise and knowledge to innovate. It is true that they have industry and company knowledge. But they are not having daily, objective conversations with people in the target audience. Those conversations are necessary to fully understand their needs and pains, and what products or services will be valuable to them.