I had the opportunity to hear Boaz Rauchwerger’s sales speech at David Norman’s Vistage group in Charlotte not long ago. Boaz has spoken to over 1000 Vistage groups and is an engaging speaker. I left with a takeaway about the impact of interpersonal relationships and the interest we show in those around us that I wanted to share.
In my last BLOG I discussed the changes in big data, inbound marketing and connected customers and their impact on the sales process. A key takeaway from Sales Shift (Sales Shift, Frank Belzer, 2012) is “being treated as an individual has always been important to prospects, but now it is not just important, it is VITAL!” Much the same applies to leadership as it turns out - treating the employee team as individuals. Here are 7 Boazism’s that resonated with me about leadership and motivation for employees:
Our challenge as leaders going forward, as it always has been, is to establish strong bonds with our employees as well as our customers by truly caring about them, as people and as business partners. What can you do differently today to improve your leadership skills and the relationship your team has with your customers and partners?