In this first part of a seven part series for CEOs to consider the essential trends of transforming business growth through modern marketing, we’ll explore the fundamentals of “going digital.”
Scott Brinker, author of “A New Brand of Marketing: the 7 Mega-Trends of Modern Marketing…” asserts, marketing and technology have become deeply intertwined. His book (only 40 pages) can be downloaded from here, free.
Expanding upon Brinker’s assertions, one notes that “going digital” may already be passé. However, being digital is not. It’s recognizing the full opportunity of leveraging technology for business growth – from assuring relevance to engaging with customers to the delivery of products and services – that brings a 360 degree perspective of the potential, and forever changed impact of the intersection of marketing and technology. But there’s more. Since the marketplace itself is quickly becoming digital it’s now a requirement to recognize the digitizing landscape – and engage fully into it.
Like the great Gretsky, we must skate to where the digital puck will be, not where it is today. That means we must not only assess where we are digitally within our competitive and customer ecosystem now, but we must measure the movement and head towards a future intersection. That could mean a number of things, including:
Wait. Wasn’t this an Article About Marketing?
Yep. This is marketing – ensuring our companies are meeting the needs of the markets we choose to serve. It’s a big function. In smaller companies (about 55% of the mid-market, according to our research), the lead marketing role falls to the CEO. While the CEO may delegate the promotional and lead generation tasks to a VP of Sales and Marketing, or a small marketing department, they typically hold on to the most strategic elements of the marketing function – until they can no longer scale the business and perform the lead marketing function as well. The point is, the “full” marketing function is huge and hugely strategic, and becoming more so by the minute.
Ready? Let’s Start Preparing
Here are a few suggestions for executive management teams to consider for getting started in mapping strategies towards new digitally-oriented businesses:
Not long ago, technology (IT) was a tool for process acceleration, providing efficiencies to businesses and individuals. Now, technology is quickly becoming the essence of everything – the crux of how our markets want to be served and how our businesses either thrive or struggle. There’s a reason we spend so much time staring at our little screens. And our bigger screens. They make us more than we are without them. More connected. More informed. More entertained. More engaged. And yet hungrier than ever before. For more. We “get it” as consumers, now we have to get it as business leaders and more intentionally prepare our organizations for the changes we are just beginning to experience.