Drive Growth with Fractional CMOs & CSOs for Healthcare Companies & Organizations
Chief Outsiders brings experienced fractional CMOs and CSOs to healthcare companies and organizations ready to accelerate growth and strengthen marketing and sales performance. Our executives work alongside your team to sharpen market positioning, improve patient and customer acquisition, strengthen referral and sales pipelines, and turn growth opportunities into measurable revenue results.
- Access seasoned healthcare marketing and sales executives without the commitment of a full-time hire
- Leverage proven strategies and executive experience to accelerate growth in complex healthcare markets
- Address gaps in patient acquisition, customer growth, sales performance, and revenue
- Build stronger marketing and sales capabilities, processes, and teams for long-term growth
Our "Big-Company" Experience Will Help You Grow
How Chief Outsiders Helps Healthcare Companies
Healthcare organizations face unique pressures from evolving patient expectations, competitive markets, complex buying journeys, and changing paths to growth. Chief Outsiders helps turn these challenges into focused marketing and sales priorities.
Marketing Strategy & Execution
Chief Outsiders’ fractional CMOs help healthcare companies and organizations identify growth opportunities, strengthen market positioning, and connect more effectively with patients, customers, providers, and other key audiences. Our healthcare marketing engagements spans market research, brand strategy, patient and customer acquisition, demand generation, digital marketing, and performance measurement.
Sales Strategy & Execution
What Healthcare Companies Are Up Against Right Now
Marketing Challenges
Increasing Competition for Patients & Customers
Healthcare organizations are competing for attention in crowded markets where patients, buyers, and referral sources have more choices and higher expectations.
Inconsistent Patient & Customer Acquisition
Marketing programs may generate activity without consistently attracting the right patients, customers, or qualified opportunities needed to support growth.
Difficulty Growing Services & Entering New Markets
Expanding service lines, launching new offerings, or entering new markets requires clear positioning, audience insight, and a coordinated strategy for building awareness and demand.
Marketing Investment Without Measurable ROI
Fragmented data and unclear performance measures can make it difficult to understand which marketing investments are driving acquisition, engagement, and revenue.
Sales Challenges
Inconsistent Referral & Business Development Growth
Healthcare organizations can struggle to build repeatable approaches for developing referral relationships, generating new business, and expanding revenue opportunities.
Long, Complex Healthcare Sales Cycles
Multiple decision-makers, regulatory considerations, procurement requirements, and complex buying processes can slow opportunities and make revenue harder to predict.
Weak Pipeline & Sales Performance
Gaps in prospecting, qualification, sales process, and accountability can limit pipeline growth and prevent teams from consistently converting opportunities.
Scaling Sales for the Next Stage of Growth
Healthcare companies entering new markets or expanding their offerings may outgrow existing sales structures, processes, talent, and leadership.
Our Methodology
Our Growth Gears® framework is a proven methodology, validated by research and thousands of client engagements, for helping mid-market companies identify growth opportunities, align marketing and sales, and accelerate results.
Our proprietary, AI-powered operating system, GrowthGears® OS, brings this methodology to life, harnessing the learnings and best practices from hundreds of growth executives and thousands of engagements to accelerate impact and reduce risk.
| INSIGHT | STRATEGY | EXECUTION | ||
| Market | Company | Offering | Marketing | Sales |
| Market Assessment & Opportunity Analysis | Market Alignment Strategy | Product / Service Branding | Organization Audit, Planning & Development | Sales Audit & Process |
| SWOT & Gap Analysis | Brand Assessment | Product / Service Planning | Marketing Mix Optimization | Funnel Conversion Analysis, Metrics & Reporting |
| Customer Experience | Value Proposition | Product / Service Positioning | Digital Marketing & Social Media | Partner & Channel Strategy |
| Profitability Analysis | Positioning & Messaging | Packaging & Delivery | Technology Systems & Process | Demand/Lead Generation |
| Sales & Marketing Alignment | Market Segmentation | Pricing | Key Account Strategies | Sales Ops & Compensation |
| Competitive Analysis | Go-To-Market Strategy | Launch Planning | Communications & PR | Sales Enablement |
| Company Perspective | Innovation Process | Marketing Metrics, Reporting & ROI | Marketing Sales Alignment | |
Success Spotlight
Proven Results for Healthcare Companies and Organizations
Accelerating Revenue Growth in a Competitive Healthcare Market
Facing inconsistent revenue and limited sales resources, a medical technology company needed a more effective way to reach and engage healthcare buyers. Chief Outsiders transformed its lead generation and sales approach, generating more than 1,600 qualified leads and helping drive 71% of annual revenue in the second half of the year.
Case Studies
Tripling Marketing Efficiency While Maintaining Results
Facing pressure to improve profitability, a multi-location dental care provider turned to Chief Outsiders to overhaul its marketing operations, reducing marketing spend by more than two-thirds while maintaining performance.
“One year ago, we were spending three to four times more on marketing as we are now and getting roughly the same results. The marketing refresh has been a success from a business perspective. And that's where the efficiency we needed comes from.”

Breaking into the Healthcare Enterprise Market
Struggling to scale beyond its existing market, a healthcare technology company partnered with Chief Outsiders to transform its go-to-market strategy, establish a stronger enterprise presence, and achieve 33% year-over-year growth in annual recurring revenue.
“Chief Outsiders confirmed our market choice and gave us the tools to effectively penetrate that segment and establish ourselves as a market leader. Our company now is infinitely scalable and way more valuable to shareholders and the community.”

Repositioning a Healthcare Technology Company for Growth
Following a private equity investment, a healthcare payments technology company turned to Chief Outsiders to develop a new brand identity and strategic growth roadmap, positioning the business to expand into larger enterprise markets.
“We hired a professional organization that always delivered on time what we asked of them. And, that’s exactly what I need as a CEO, so I can focus on growing the organization.”

Fractional Chief Marketing Officers for Healthcare Companies & Organizations
Chief Outsiders’ healthcare fractional CMOs bring senior-level direction to organizations that need to elevate their marketing function, align marketing with business priorities, and make smarter decisions about where to invest. They assess existing capabilities, establish clear priorities, guide internal teams and external partners, and create the accountability needed to improve marketing performance and ROI.
With experience across diverse healthcare markets, our fractional healthcare CMOs can help organizations navigate changing patient and buyer expectations, evaluate new market opportunities, support service line growth, and strengthen the connection between marketing investment and business results. They bring the strategic perspective and hands-on healthcare marketing leadership needed to build a more focused, measurable, and scalable marketing function.
CMOs Supporting Healthcare Growth
Christa Martin
Partner, CMO & CRO
Stephen Cassell
CMO & CGO
Allen Hwang
Partner & CMO
Michael Morrison
Partner & CMO
R. Scott Harris
CMO
Leah Smith
CMO
Janell Pittman
Partner & CMO
Joe Grace
Partner, CMO & DTC Guru
Tad Egami
Partner, CMO & CGO
Jocelyn Lincoln
CMO
Denise Steinbring
Partner & CMO
Gokce Sezgin
CMO
Deborah Fell
Managing Partner
Chris Bird
Partner & CMO
Anil Singh
Partner & CMO
Carrie Lewis
CMO
Jon Rice
Partner & CMO
Ian Gomar
Partner, CMO & CDO
Paul Sparrow
Managing Partner, CMO, CSO and CRO
Mike Rosenberg
Partner & CMO
Todd Lunsford
Partner & CMO
Dina Baker
Area Managing Partner & CMO
Sajal Sahay
Partner & CMO
Juli Bark
CMO & CSO
Sarah Polk
Partner & CMO
Chuck Dushman
Managing Partner, Central
Sabrina Donley
Partner & CMO
Gary Stockman
General Manager, Team Outsiders™
Carol Franczek
Partner & CMO
Ed Valdez
Partner & CMO
Atul Minocha
Partner & CMO
Marc Umscheid
Partner & CMO
William Collins
Partner & CMO
Bill Warren
CMO
Lesleigh Irish-Underwood
CMO & CDO
Fractional Chief Sales Officers for Healthcare Companies & Organizations
A fractional CSO for healthcare provides experienced sales leadership to organizations that need to strengthen performance, build greater discipline, or prepare the sales organization for its next stage of growth. Chief Outsiders’ healthcare fractional CSOs assess sales capabilities, establish clear priorities and performance expectations, develop sales leaders and teams, and create greater accountability across the sales organization.
Our fractional healthcare CSOs understand the complexities of healthcare sales, from long buying cycles and multiple decision-makers to referral networks, business development, and highly specialized markets. They help organizations improve sales strategy and execution, strengthen pipeline management, develop referral and channel strategies, and build a more scalable and predictable approach to revenue growth.
CSOs Supporting Healthcare Growth
When Should Healthcare Companies Deploy Our Fractional CMOs and CSOs?
Healthcare companies and organizations often bring in fractional marketing or sales leadership when growth opportunities outpace internal capabilities or experienced executive expertise is needed to navigate a critical stage of change.
Accelerating Patient or
Customer Growth
Build the strategy, positioning, marketing programs, and sales capabilities needed to attract more patients or customers and create a more consistent path to growth.
Expanding Services or
Entering New Markets
Rebuilding Referral, Demand,
or Pipeline Growth
Address declining patient volume, inconsistent referrals, weak demand generation, or an underperforming sales pipeline with experienced marketing and sales leadership.
Scaling a Growing
Healthcare Organization
Put the leadership, processes, teams, technology, and performance measures in place to support growth without overwhelming existing marketing and sales capabilities.
Strengthening Sales &
Marketing Alignment
Bring marketing and sales around shared priorities, target audiences, growth objectives, performance measures, and a coordinated approach to generating and converting opportunities.
Filling a Marketing or
Sales Leadership Gap
Preparing for the Next Stage
of Growth
Strengthen commercial capabilities before a major expansion, acquisition, investment, new offering, or other strategic initiative that raises expectations for growth.
Healthcare Marketing Services
Effective healthcare marketing requires a clear understanding of who drives the decision, what influences their choices, and how to reach them across increasingly complex patient and buyer journeys. Chief Outsiders provides healthcare marketing services that helps organizations uncover market opportunities, better understand their audiences, prioritize marketing investments, and develop strategies built around how their markets actually behave.
Our healthcare marketing executives combine strategic guidance with the perspective of seasoned operators who have led marketing organizations and been accountable for business results. Whether the priority is increasing patient volume, growing a service line, reaching healthcare buyers, improving digital acquisition, or supporting expansion into a new market, we help turn market insight into focused action.
Areas of focus include:
Healthcare Sales Services
Healthcare sales rarely follows a simple path from prospect to close. Growth may depend on provider referrals, business development relationships, complex buying committees, channel partners, or lengthy enterprise sales cycles. Chief Outsiders provides healthcare sales services to help organizations understand where revenue opportunities are being won or lost and build a more effective approach to converting them.
Our healthcare sales executives bring the perspective of seasoned operators who have built and led sales organizations, managed complex revenue channels, and carried direct accountability for results. We help healthcare companies improve how opportunities are identified, qualified, developed, and closed while strengthening the teams, processes, and performance disciplines needed to support sustained growth.
Areas of focus include:
Why Healthcare Companies Choose Chief Outsiders
Healthcare growth requires leaders who can quickly understand complex markets, make informed decisions, and mobilize teams around the right priorities. Chief Outsiders combines experienced executive leadership, healthcare expertise, and hands-on execution to help organizations move from strategy to measurable business impact.
Proven Healthcare Experience
Our executives bring experience across healthcare services, healthcare providers, healthtech, medical devices, healthcare products, and other specialized healthcare markets. They understand the different audiences, buying dynamics, referral relationships, regulatory considerations, and commercial models that shape healthcare growth.
Executives Who Have Done the Job
Our fractional CMOs and CSOs are proven operators who have led marketing and sales organizations, managed teams and budgets, entered new markets, built brands, developed revenue channels, and carried responsibility for growth. They bring practical leadership shaped by real-world experience, not just recommendations.
The Right Executive for Your Organization
Healthcare expertise is not one-size-fits-all. Our executive matching process helps connect your organization with a growth executive whose healthcare experience, functional expertise, leadership approach, and track record align with your market and growth priorities.
Strategy + Execution
We don't hand over a strategy and leave your team to figure out what comes next. Our executives work alongside your organization to establish priorities, guide implementation, align resources, and create accountability for moving critical marketing and sales initiatives forward.
On-Demand Execution Resources
A Proven, Technology-Powered Approach
Our engagements are powered by GrowthGears® OS, our proprietary AI-enabled platform that brings together proven best practices from over 2,500 client engagements. It helps keep teams aligned, priorities focused, and progress transparent—accelerating execution and creating a clearer path to measurable growth.
The Strength of a Team
Your organization gains more than the experience of a single fractional executive. Chief Outsiders' CMOs and CSOs can tap into the collective knowledge, experience, and specialized capabilities of a broader team of seasoned marketing and sales leaders.
Flexible Expertise Without the Full-Time Commitment
Access senior healthcare marketing and sales leadership when the business needs it, without the time, cost, or long-term commitment required to recruit and hire a full-time executive.
Frequently Asked Questions About Fractional Marketing & Sales Leadership for Healthcare
What does a healthcare fractional CMO do?
A healthcare fractional CMO provides senior marketing leadership on a part-time or flexible basis, helping organizations set priorities, guide teams, allocate resources, and improve marketing performance. Depending on the organization, priorities may include patient or customer acquisition, market positioning, demand generation, service line growth, digital marketing, market expansion, and marketing ROI.
What does a healthcare fractional CSO do?
A healthcare fractional CSO provides experienced sales leadership without requiring a full-time executive hire. They can assess sales performance, strengthen processes and pipeline management, develop teams, improve accountability, and address referral, business development, channel, or enterprise sales opportunities based on the organization's revenue model.
When should a healthcare organization hire a fractional CMO or CSO?
Fractional leadership can be valuable when a healthcare organization has significant growth objectives but lacks experienced marketing or sales leadership internally. Common triggers include declining patient volume or referrals, inconsistent customer acquisition, weak pipeline performance, market expansion, new service or product launches, rapid growth, an executive vacancy, or the need to strengthen marketing and sales before making a full-time hire.
Can a fractional CMO or CSO work with our existing healthcare marketing and sales teams?
Yes. Fractional CMOs and CSOs typically work alongside existing teams rather than replace them. They provide executive direction, establish priorities and accountability, develop internal talent, coordinate internal and external resources, and help teams execute more effectively against the organization's growth objectives.
How can healthcare marketing consulting improve patient acquisition?
Healthcare marketing consulting can help organizations better understand patient needs and decision journeys, identify high-value audience segments, strengthen positioning and messaging, improve digital acquisition strategies, and determine which marketing investments are producing results. The objective is to build a more focused and measurable approach to attracting the right patients and supporting sustainable patient growth.
How can healthcare sales consulting improve referral growth?
Healthcare sales consulting can help organizations evaluate how referral relationships are developed and managed, identify gaps in outreach and business development, establish clearer processes and accountability, and improve how referral opportunities are tracked. A more disciplined referral growth strategy can help create stronger relationships and a more consistent source of new business.
What types of healthcare companies and organizations does Chief Outsiders work with?
Chief Outsiders works with organizations across the healthcare industry, including healthcare providers and services organizations, healthtech and digital health companies, healthcare software businesses, medical device and healthcare product companies, and other organizations serving healthcare markets. The appropriate executive match depends on the organization's business model, market, growth priorities, and specific marketing or sales challenges.
Does Chief Outsiders work with hospitals, health systems, physician groups, and specialty practices?
Yes. Fractional marketing and sales leadership can support provider organizations facing priorities such as patient acquisition and retention, service line growth, referral development, market positioning, patient engagement, digital marketing, and expansion into new markets. The engagement can be tailored around the specific growth model and needs of the provider organization.
Does Chief Outsiders work with healthcare technology and digital health companies?
Yes. Healthcare technology companies often need to balance complex healthcare buying processes with the demands of scaling a technology business. Chief Outsiders can provide marketing and sales leadership around positioning, go-to-market strategy, demand generation, pipeline development, sales execution, market expansion, and other commercial priorities.
Does Chief Outsiders work with medical device companies?
Yes. Medical device companies can face specialized buyers, complex sales processes, multiple stakeholders, channel considerations, and lengthy adoption cycles. Chief Outsiders can help strengthen positioning, go-to-market strategy, demand generation, sales processes, channel development, and the marketing and sales capabilities needed to support growth.
How long do fractional CMO or CSO engagements typically last in healthcare?
Engagement length depends on the organization's objectives, growth stage, and internal capabilities. Some healthcare companies need executive expertise to address a specific initiative or leadership transition, while others benefit from ongoing fractional leadership as they build teams, strengthen capabilities, enter new markets, or create more scalable marketing and sales functions.
How quickly can a fractional CMO or CSO begin working with our healthcare organization?
A fractional executive can typically be deployed much faster than recruiting and onboarding a full-time CMO or CSO. Chief Outsiders' matching process is designed to identify an executive whose healthcare experience, functional expertise, and leadership approach align with the organization's needs so they can begin addressing priorities quickly.
What should we expect during the first 90 days with a healthcare fractional CMO or CSO?
The early stages typically focus on understanding the organization, market, audiences, growth objectives, and current marketing or sales performance. The fractional executive can then identify gaps and opportunities, align priorities with leadership, establish a focused roadmap and performance measures, and begin strengthening the people, processes, and programs needed to support growth.
How do we know whether we need a fractional CMO, fractional CSO, or full-time executive?
The decision depends on the leadership gap and the organization's priorities. A fractional CMO may be appropriate when marketing strategy, patient or customer acquisition, positioning, demand generation, or market development needs senior direction. A fractional CSO may be a better fit when sales strategy, referrals, business development, pipeline, or team performance is the priority. A full-time executive may make more sense when the scope and ongoing demands require permanent leadership.
What results can healthcare organizations expect from fractional marketing or sales leadership?
Results depend on the organization's starting point and objectives, but the goal is to create measurable improvement in the areas most important to growth. That may include stronger patient or customer acquisition, increased referrals, improved pipeline performance, greater marketing ROI, successful service line or market expansion, stronger sales execution, or better alignment between marketing, sales, and organizational priorities.
What makes Chief Outsiders different from other healthcare marketing consulting firms?
Chief Outsiders' healthcare marketing consulting is delivered by experienced marketing executives who have led teams, managed budgets, built brands, entered markets, and carried responsibility for growth. Clients gain both the hands-on leadership of their fractional CMO and access to the experience and specialized capabilities of the broader Chief Outsiders organization.
What makes Chief Outsiders different from other healthcare sales consulting firms?
Chief Outsiders' healthcare sales consulting is led by experienced sales executives who have built teams, managed complex sales organizations, developed revenue channels, and been accountable for sales results. A fractional CSO can also draw on the collective experience of the broader Chief Outsiders team, providing practical sales expertise that extends beyond the perspective of a single consultant.
Ready to Strengthen Your Healthcare Marketing & Sales Performance?
Put proven healthcare marketing and sales leadership to work on your most important growth priorities. Connect with Chief Outsiders to find the fractional CMO or CSO with the right experience to help your healthcare company or organization move forward.