Growth Insights for CEOs

The Contrarian Brand Play: Why Right Now Is the Best Time to Invest in Brand
Executive Takeaways
- Most companies are cutting brand spend to fund rising paid acquisition costs. That is the wrong response.
- Brand awareness now drives AI citations, and AI citations drive Day One shortlist inclusion.
- Google's redesign of Search makes brand recognition more important; AI systems favor brands users already know.
- The companies investing in brand while competitors pull back are building advantages at lower cost.
Part 4 of our four-part series on the evolving AI search landscape and what B2B leaders need to know to stay competitive.
Recent Posts

From Crisis to Competitive Edge: Leveraging Digital Transformation in Tough Economic Times
Wed, Apr 9, 2025 — In today's unpredictable economic climate, small and medium-sized business (SMB) owners face numerous challenges, including fluctuating market conditions, supply chain disruptions, and evolving consumer behaviors. These uncertainties can be daunting for business leaders striving to maintain stability and growth. However, by reframing economic downturns as opportunities for transformation, SMBs can leverage digital technologies to not only survive but thrive amid these challenges.

What Marketing and Sales Executives Can Learn from Each Other
Fri, Mar 28, 2025 — In too many organizations, marketing and sales operate in silos—sometimes friendly, sometimes not. But in today’s fast-moving business landscape, the best-performing companies know that the relationship between all revenue functions – typically the Chief Marketing Officer (CMO) and Chief Sales Officer (CSO) - is not just important. It’s mission-critical.

Shifting from a Founder-Led Business
Wed, Oct 30, 2024 — I recently sat down with Scott Alexander from Jairus Marketing for another insightful discussion about a topic that resonates deeply with both of us: shifting from a founder-led business to more sustainable business models. This is especially relevant for early-stage companies, particularly those in the healthcare sector where the CEO is vital as both the visionary and primary salesperson.
Stay up-to-date with the latest from Chief Outsiders

What CEOs Should Look for in a B2B Manufacturing CMO: Part 3
Tue, Oct 8, 2024 — In Part 1 and Part 2, we examined the importance of understanding the buying process and the role of emotion in B2B marketing. We concluded that you’ll want to hire someone who is not just familiar with your industry, channels and channel partners—but someone who’s truly interested in your customers, their pains and buying processes. They must understand what each buyer is trying to achieve, not just what they’re trying to buy. Now, let’s look at some examples and consider the value of going beyond traditional sales support and investing in marketing for growth.

Avoiding Random Acts of Marketing: Five Essential Strategies
Wed, Mar 20, 2024 — Ever wonder why some marketing initiatives crash and burn despite leadership oversight? The culprit often lurks in one fatal flaw: random acts of marketing. In this article, we delve into five indispensable strategies for dodging these missteps and the dire consequences that follow when marketing lacks a solid game plan.

Forecasting the Best Impact on Your Marketing Dollars
Thu, Feb 8, 2024 — With the 2024 U.S. presidential election approaching, Americans are once again keenly interested in predicting outcomes. Techniques for forecasting election results using punch cards and early computers were developed in the late 1960s. Today, the use of AI has significantly improved our ability to predict election results and tabulate them accurately. Interestingly, the principles of forecasting elections and projecting the impact of marketing dollars in the business world share some similarities.

Harnessing Fear: The Catalyst for AI Strategy
Wed, Feb 7, 2024 — In business, it seems like artificial intelligence (AI) is painted as either the great white hope or the big bad wolf. There is very little middle ground. This polarization can contribute to inertia and paralysis when it comes to leveraging AI for business strategy development. Simply put, CEOs do not have a sense of urgency regarding AI, and this attitude is putting them behind the proverbial eight ball as competitors adopt AI as a strategic tool.

Mastering Your Market: A Guide to Competitive Insights
Wed, Jan 31, 2024 — With the economy continuing in a state of uncertainty, CEOs of mid-market companies are assessing options for growth in 2024. One thing is clear: Doing more of the same activities will not help businesses break through growth inertia. From mergers and acquisitions to R&D and capital investments, how does an organization decide the direction that will deliver success?

What CEOs Should Look for in a B2B Manufacturing CMO: Part 2
Mon, Oct 2, 2023 — In my previous post, we discussed the importance of hiring a CMO who understands the buying process. Someone who can identify the customer’s pain points and what they need to move forward at each stage of the buying process. Now, let’s consider the role of emotion in influencing the buyers’ decision and how that applies. Appealing to Emotions Although it’s easy to think otherwise, emotions play a role in both B2B and B2C marketing. And, yes, that even applies to industrial buyers! When industrial buyers won’t take a risk, that can be an emotional decision. They don’t want to risk the consequences that come with a bad decision—being viewed poorly in their job, adding even more tasks to an already full workload, or even losing their job by going with the lesser-known alternative. After all, haven’t we all heard that “nobody ever got fired for choosing IBM?”