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Outsider Insights | From Hustle to System: Why More CEOs Are Rebuilding Their Sales Function
Outsider Insights
Across Chief Outsiders, we talk to hundreds of CEOs every month. In this new series, we explore the trends and challenges we’re hearing from these discussions – and what you can do if you’re facing the same issues in your business.
Four Steps to Creating a Data-Intelligent Strategic Digital Marketing Plan
Wed, Jul 10, 2019 — This eBook presents an approach to the development of a data-intelligent digital marketing strategy to drive business growth.
Demand vs. Lead Generation: A Strategic Approach to Creating Highly-Qualified Leads
Tue, Jul 9, 2019 — Generating leads for B2B companies is one of the most important responsibilities of your marketing team. The concept of demand generation vs. lead generation many times are considered the same, or that one philosophy rather than the other should be adopted. Cracking the code of generating highly-qualified leads to grow your business involves the right focus on both demand and lead generation.
Is It Time to Replace Marketing Staff with Automation Technology?
Fri, Jul 5, 2019 — One of the biggest challenges CEOs face, aside from hiring the right talent, is balancing the number of employees against the need for driving growth. Business leaders are always looking closely at their marketing departments and questioning the return on the human resource investment. With the continued evolution of technologies, marketing automation is generating vast amounts of performance data and reaching business prospects in ways never before possible and, frankly, in ways that humans cannot. It makes sense, then, that companies are increasingly investing in technologies to improve the speed and effectiveness of marketing efforts as well as to provide a direct data link demonstrating marketing’s impact on company performance. Now that artificial intelligence is becoming more sophisticated, technology will start to significantly shift personnel needs in marketing departments of the future.
Moving to a Blue Ocean With Growth Gears: Five Steps to Chart a Course for Success
Thu, Jun 20, 2019 — Whether you are a seafaring sort or not, it’s fairly intuitive to expect that a peaceful, sparkling, blue ocean is much more navigable than one roiled by rolling tides, scary sea vermin and dangerous storms. This relatable parable constitutes the foundation of “Blue Ocean Shift: Beyond Competing - Proven Steps to Inspire Confidence and Seize New Growth,” a book by W. Chan Kim & Renée Mauborgne which provides a series of waypoints by which to guide businesses into calmer seas. I recently successfully led a client through the Blue Ocean Shift process prescribed by Kim and Mauborgne, and realized how well the lessons align with similar ones espoused in “The Growth Gears,” a book authored by my Chief Outsiders colleagues Art Saxby and Pete Hayes. “The Growth Gears” does a terrific job of building a process around how to go from random acts of marketing, to a purpose-based method of marketing an organization, by following three pillars—Insights, Strategy and Execution.
How to Generate Winning Results with PAC
Wed, Jun 19, 2019 — Most of us have heard of the Five P’s of Marketing (Product, Price, Promotion, Place and People) and how getting those right is essential for success. Certainly, all of these have a role and are important, but for small to mid-sized companies, experience shows that PAC is the biggest driver of success. These are: Product Audience Communications Executing well on PAC provides your business with focus and a market-informed approach. The PAC mindset creates a differentiated product and an activating message that reaches those most likely to buy. Consistent revenue and profit growth naturally follow.
Avoiding the “Popcorn-Tin” Syndrome: Three Steps to Strategic Marketing Success
Thu, May 23, 2019 — This post was written in collaboration with Tom Niesen, Sales Made Easy. “Tactics without strategy is the noise before defeat.” – Sun Tzu I had an epiphany about marketing strategy recently – and I’d like to credit it to this quote from the great Sun Tzu, but instead, it happened thanks to a large tin of popcorn. Let me explain: I was working with a client that, shall we say, was not focused on strategy, and the head of marketing, shall we also say, was, instead, keenly focused on doing stuff to show their worth. In this “Marketing of Things” mindset, this marketing leader (who shall remain nameless) felt the best marketing ploy du jour was a large tin of popcorn. Across the country, clients received multiple varieties of popcorn, along with a note asking for more business. I’m sure plenty of people enjoyed sharing the kernels of this marketing leader’s labors – but few, if any, made the connection to the company’s services – and even fewer picked up the phone.
3 Marketing Mistakes Technologists Often Make
Fri, Oct 12, 2018 — Over the years, I’ve enjoyed working with some brilliant minds from the technology world. From my early days in Telecom and the pioneering days of interactive TV, to the groundbreaking revolution in eCommerce, smart technologists have astounded me with their vision and capabilities. As marketers, however, I find that they often fall short in a few areas. First, technologists tend to err on the side of verbosity, telling people everything their product can do. This lack of focus often results in confusion, and worse yet, a failure to connect to the prospects’ needs. Sometimes this problem occurs in the development stage as a result of what I like to call, “because we can” technical development. In this case, the developers decide to throw in every feature they can think of—whether or not their customers care. But often, wordiness is simply the result of excitement about all the things the company can do.
Find Your Road to Growth: How to Identify and Move Beyond Random Acts of Marketing
Tue, Jun 12, 2018 — When I meet with CEOs in my role as a fractional CMO, it’s usually at a time when their company’s growth, revenues, or market share – or some combination of the three – have flattened. Often, these CEOs are finding that their current marketing efforts aren’t delivering the results they expect. And in most cases, their companies are in “scale-up” mode with substantial emphasis on sales and operational excellence. An unintended consequence of this critical stage in a business’s maturation process is that marketing is often relegated to a meandering series of one-off tactics such as glossy sales sheets, the occasional trade show, search engine optimization, and a basic website with the intent of meeting in-the-moment needs. We call these types of tactics “random acts of marketing,” and while company leaders mean well in creating them, the reality is they cost money, don’t get results, and divert attention of the marketing staff from higher-value activities. Worse yet, they consume precious resources that could fund and execute a strategy to support growth and build value.
Three Reasons Why A One Page Marketing Plan Will Keep Your Growth Strategy on Course
Thu, Jun 7, 2018 — If you type in “marketing strategy” on Google, your screen will instantly become flooded with a spectrum of software tools and new-age philosophies. With all the information available to us at the click of a button, defining and implementing the right strategic plan for your business can become time-consuming – and overwhelming.