“Things may come to those who wait, but only the things left by those who hustle.”
Unknown
Is your company creating enough value for your customers?
I don’t mean that in a chiding way—just as a thought-provoking question for business strategy.
Wed, Apr 20, 2022 — “There is nothing quite so useless, as doing with great efficiency, something that should not be done at all.” ― Peter Drucker Why is it that the best run companies often have the hardest time growing? I recently had the pleasure of exploring this issue while speaking at the Intelligence Leadership Forum (ILF), led by Liam Fahey — who literally wrote the book (well, actually, eight books) on the subject of insights. What we realized is this: Operational excellence – no matter how good it is – can never be sufficient to win in the long term.
Tue, Apr 5, 2022 — Thank you for joining me today for the eulogy of the marketing qualified lead, or MQL. Once hailed as the best way to affix a value to a prospective sale in the digital age, we are here to toll the bell to its early demise. What led to the hastened death of the MQL? A series of innocent crimes, perpetrated by humans who have become too smart and savvy – or simply too absent-minded -- to play the MQL game. Since these leads are typically derived from “mechanical” interactions between human and machine, humans have unintentionally thwarted the system – for example, blindly tapping away on the TouchPad, or leaving a finger or cursor atop an open email, can accidentally score you as a hot lead.
Wed, Feb 16, 2022 — (Blog 1) Step Zero: The Dark Funnel If your sales funnel is lurking in the shadows, it may be because it’s filled with people who are trying to avoid the spotlight. Sure, if you’re like most companies, you have the digital tools you need to generate marketing-qualified leads, or MQLs, by the scads and buckets – casting a broad net through newsletters, promotional emails, social media mentions, website interactions – you know, the entire digital gamut. They make your metrics charts look happy but your sales teams – not so much.
Wed, Jul 21, 2021 — Find Your Fit: Five Qualities to Look For Of all the partnerships in our lives, few have the “break-up” potential of the full-time Chief Marketing Officer, and the company they’ve pledged their allegiance to. The most recent stats on the matter bear this out: Last year, the average tenure for a CMO was just 40 months – an 11-year low, according to headhunting firm Spencer Stuart. The survey also noted the lowest-ever median tenure (25.5 months in 2020) – a sign that could point to increasing pressure for quick results for newly-minted CMOs, or, like completing a puzzle, finding that piece that’s the right fit.
Wed, Jul 14, 2021 — Do I need a CMO, In-House Team, or Agency? For this blog, I am going to start with a very controversial statement: You may not need ANY marketing help. Though it may seem blasphemous for someone like me to make this statement - someone whose career has been built on marketing success - I would be remiss if I didn’t come clean about this fundamental truth.
Tue, Jun 22, 2021 — Introduction: Greening Your Garden - How a Fractional CMO Can Accelerate Your Growth In the world of botany, there are only a fortunate few who have the expertise to produce green, healthy, and thriving plant life every time they put a seed in the ground. For the rest of us – well – we generally need MiracleGro or some other catalyst to make the garden grow. As a CEO, you, too, are invariably looking for your own version of MiracleGro – that evasive ingredient you need to help catalyze growth and turn your brown landscape a verdant shade of green. The good news? A confluence of trends, including the rise of the “gig economy” and the COVID-19 pandemic, have supported the notion of the fractional Chief Marketing Officer – essentially, a gardener supreme who brings the plant food, seeds, and water in a bid to help you sow success.
Fri, Mar 19, 2021 — Blog 1: Reality Testing Your Sales Growth By Paul Sparrow and Adriana Lynch We are well into 2021 – for many businesses, optimism has been renewed, plans have been made, and in a review of 2020, things weren’t quite as “off” as expected. A recent proprietary study of small business (SMB) CEOs seem to confirm this prognosis: 45 percent of respondents indicated that their business has grown in the past 24 months, and 27 percent have seen flat results over that time – meaning, by our math, that more than two-thirds of businesses have the impression they’ve dodged the proverbial COVID bullet.
Wed, Feb 12, 2020 — One of the most influential Apple commercials ever made continues to resonate with me, nearly a quarter century after it was first released. Adorned with the tagline, “Think Different,” the Richard Dreyfus-narrated spot celebrated how non-conformist inventors pushed, annoyed and irritated the established order to change the world. The commercial underscored the convention-breaking culture at Apple – and, as they say, the rest is history. While many saw the Apple commercial as a call to a particular type of idealism, in today’s society, the message “Think Different” has a very practical purpose that can be applicable to the most routine of businesses today. Creating growth in your business in today’s marketplace means doing something different enough to put the business on a faster trajectory. So how can you, and your team, think different as a means of accelerating success?
Tue, Dec 10, 2019 — A long time ago, in a galaxy far, far away, a franchise was born. Since the release of a little space movie called “Star Wars” in 1977, legions of multigenerational fans have carried the franchise on their backs – and in their hearts – to a reputation as one of the world’s most recognizable brands. As a brand dependent upon fan zealotry, ANY corporate move (whether on the screen or behind the scenes) is bound to get extreme scrutiny on social media, message boards and elsewhere. That’s why I read with interest a recent Wall Street Journal article that examined the difficulty of the transition of the Star Wars franchise from its original ownership under its creator George Lucas, to a “tentpole” franchise now owned by Disney.