In 2020 and beyond, the notion of leadership has been indelibly changed. No longer is it adequate to rule from 30,000 feet, to remain at arms lengths from strategies, and unable to touch tactics with a 10-foot pole.
Leadership from a distance, in a time when distance is not just a suggestion, but a mandate, can strike a critical blow to a company that is already likely still trying to divine its direction in a pandemically-impacted landscape.
Buying habits, like it or not, have been forever transformed. Going forward, people will consume differently, express their preferences in new and unforeseen ways, and likely exhibit a great deal of caution in how they part with their almighty dollars.
Thus, today’s CEO and C-suite must be more dialed in than ever – hands-on, consumer focused, and action-oriented – if their company is to find the proverbial pot of gold at the end of a rather discolored rainbow.
Indeed, an engaged CEO is one that is able to command his or her enterprise toward a horizon of explosive growth while not forgetting those who supported the journey. Leaders must be able to engage at the customer level, encourage team members, and rally investors and stakeholders in promoting the grand vision.
If done correctly, this new and enhanced level of engagement can also have a remarkable impact on both tangible and intangible measures. Gallup found that top-performing leaders reduce turnover by 59 percent, experience 41 percent less absenteeism, find 40 percent fewer quality issues, notch 20 percent greater sales productivity, and, yes, 21 percent more profitability.
So, how can you refocus your energies and intentions on the task of reaping the maximum rewards for your product or service?
In my experience working with CEOs and private equity firms, I’ve found that the barriers to C-suite success have been surprisingly simple. Rather than undertaking a lengthy journey toward reinvention, I’ve found that most CEOs can retool for growth by making some simple, yet purposeful, changes to their leadership style.
In future blogs in this series, I will shed more details on the seven steps to success that the most effective CEOs have embraced.
These steps include:
Ready to forge a new, enthusiastic sojourn toward profitability and growth? Read the next post in this series.
I’d love to hear from you. How have you been changing your management focus in these uncertain times?