Growth Insights for CEOs

Outsider Insights | You Can't Measure AI ROI If You Can't Measure Marketing ROI
Executive Takeaways
- Most mid-market companies lack the measurement foundation to evaluate AI — or any marketing investment.
- Hours saved, speed to market, and revenue realized are the three key AI ROI markers — baseline required.
- AI amplifies what's working. If measurement is broken, AI won't fix it.
- Real results start with a defined problem and a way to measure it — not the tool.
Outsider Insights
Across Chief Outsiders, we talk to hundreds of CEOs every month. In this series, we explore the trends and challenges we’re hearing from these discussions – and what you can do if you’re facing the same issues in your business.
Recent Posts

Winning the Budgeting Game in Healthcare Marketing, Part Two
Thu, Oct 24, 2024 — In the first part of this blog, my conversation with Scott Alexander from Jairus Marketing touched on some critical topics in budgeting for healthcare marketing, especially the need to re-think the planning process through a data-driven lens. In part two, we will talk about strategic investments and calculating ROI, while providing some actionable steps you can take to change your budgeting mindset and practice.

Winning the Budgeting Game in Healthcare Marketing, Part One
Thu, Oct 10, 2024 — In today's competitive healthcare landscape, securing and effectively utilizing marketing budgets is crucial for success. However, traditional budgeting methods may not be sufficient today as the industry shifts from sales-heavy to marketing-focused strategies, and a plethora of data and analytics become available to help measure goal attainment. I recently spoke with Scott Alexander from Jairus Marketing about smart budgeting in today’s healthcare industry. We talked about how today’s budgets are complex, data-driven decision-making processes compared to the arbitrary and unscientific budget exercises of the past. Winning the budgeting game in healthcare requires understanding regulatory concerns, operational considerations, and clinical/hospital systems as critical pieces of the value analysis equation.

Healthcare Marketing: Getting Your Value Propositions Right, Part 2
Thu, Oct 3, 2024 — My last blog featured highlights from a recent conversation with Jairus Marketing CEO Scott Alexander. This conversation spotlighted the long-reaching benefits of compelling value propositions in healthcare marketing. For the second half of this topic, let’s explore how tailoring value propositions to specific audiences is essential for success in healthcare.
Stay up-to-date with the latest from Chief Outsiders

Healthcare Marketing: Getting Your Value Propositions Right
Wed, Sep 25, 2024 — As a healthcare marketing specialist, I know how challenging it can be to articulate your value to your target customers. I often see what people think are effective value propositions, but they're just sales-based marketing buzzwords that require a dictionary, an encyclopedia, or a concordance to understand. I recently spoke with Scott Alexander, CEO of Jairus Marketing, an innovative healthcare marketing firm that tactically helps healthcare companies build brand awareness, market demand, and sales opportunities.

Harnessing AI and Digital Marketing: A Competitive Edge for Healthcare and Life Sciences – Part Two
Thu, Sep 19, 2024 — Our last blog discussed how artificial intelligence can be a competitive difference-maker for companies in the healthcare and life sciences industries. As we continue the conversation, we will highlight the importance of AI in the social media marketing landscape, especially how AI is re-imagining traditional content creation and audience targeting strategies.

Harnessing AI and Digital Marketing: A Competitive Edge for Healthcare and Life Sciences – Part One
Wed, Sep 11, 2024 — In today’s dynamic business landscape, the healthcare, life sciences, and health tech sectors are undergoing rapid transformation driven by digital innovation. Social media and digital marketing have emerged as indispensable tools, enabling organizations to enhance efficiency, drive competitiveness, and engage with stakeholders in unprecedented ways. However, balancing innovation with strict adherence to regulatory compliance is crucial. As an industry expert with deep experience guiding companies through digital evolution, I see tremendous opportunities for leveraging these tools to gain a strategic edge.

Navigating the Choppy Waters of Recession: A Healthcare Marketing Survival Guide
Thu, Feb 22, 2024 — As the dark clouds of economic recession gather on the 2024 horizon, healthcare companies must brace for the choppiness ahead. It's no secret that the healthcare sector, once deemed recession-proof, now faces the stark reality of financial strain, with more than half of hospitals already operating in the red. This alarming statistic not only signifies the urgency for change but also beckons a strategic pivot in how healthcare entities approach marketing.

Why HealthTech Startups Should Consider a Fractional Chief Marketing Officer
Thu, Apr 8, 2021 — Business opportunities in healthcare technology have never been more abundant. At the same time, the challenges of capturing market share in the complex healthcare marketplace are as daunting as ever. For young companies and startups looking to gain traction and generate revenue, a sound go-to-market strategy and demand generation plan are essential. For many resource-constrained companies, a fractional Chief Marketing Officer has proven to be the fastest, most cost-effective way to achieve their growth objectives.

Consumers Want Control of their Healthcare Creating Exceptional Growth for In-Home Diagnostics
Wed, Feb 17, 2021 — The in-home testing market that largely began with pregnancy tests back in the 70’s has been exploding for several years. New tests for health conditions we would have never imagined now serve as tools to empower consumers. Thus, companies that position products to leverage the in-home diagnostics boom drive revenue growth while improving consumer health.