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CEOWorld Magazine: 3 Myths, 2 Companies, and 1 Difference That Can Delight or Dismay Your Customers
Posted by Atul Minocha
More than 60 percent of customers will switch their allegiances as a response to poor customer service. You’ve worked so hard to earn your cachet as a premium-product company – it’s essential to deliver a customer experience that measures up to expectations and protects your hard-earned investment in your brand. Read the full article here.
Topics: Customer Satisfaction, News
3.22.2023Featured Chief Outsider
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Atul Minocha
Atul is a Chief Outsiders Partner and CMO. He helps growth and medium sized companies achieve their goals and aspirations with cost effective and efficient marketing programs. His experience with start-ups and established companies spans a wide variety of industries, including technology, SaaS, automotive, industrial machinery, healthcare, medical equipment and devices, hospitality, clean energy, financial services and hedge funds. He is currently the Professor of Practice at Hult International Business School and teaches at their San Francisco, Dubai and London campuses.
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