Growth Insights for CEOs

The Contrarian Brand Play: Why Right Now Is the Best Time to Invest in Brand
Executive Takeaways
- Most companies are cutting brand spend to fund rising paid acquisition costs. That is the wrong response.
- Brand awareness now drives AI citations, and AI citations drive Day One shortlist inclusion.
- Google's redesign of Search makes brand recognition more important; AI systems favor brands users already know.
- The companies investing in brand while competitors pull back are building advantages at lower cost.
Part 4 of our four-part series on the evolving AI search landscape and what B2B leaders need to know to stay competitive.
Recent Posts

New Challenger Brand Tees Off with Hilarious Video
Thu, Apr 7, 2016 — As they say, “Dumb as a fox.” Attitudinally provocative “Challenger” brands have long been around for decades using contrarian positioning (The UNCOLA!) to separate them from the more normative incumbent brands in a given category. But in recent years with disruption strategy almost becoming the expected method of launching every new product, we seem to see more brands becoming the champions for disaffected consumer segments by promising a substantially better product or deal and by attacking the category leader with advertising featuring a loud, irreverent or downright outrageous brand persona. More or less censorship free online media have also opened the door to the use of profanity and lowbrow bathroom humor by some Challenger brands to create even greater juxtaposition between the new upstarts and the brands they mean to steal share from.

Creating a Logo 101
Tue, Apr 5, 2016 — Branding began with cattle during the Industrial Revolution. The more goods people produced, the more they needed a simple way to identify ownership. If you knew that John Smith had the best cows in the village, how could you find his cuts at the city butcher? How to know which cow was which, who it belonged to, how it was raised? People started branding cows with paint or pine tar or, yikes, hot iron. Perhaps not a cheery picture, but the most memorable logos of today could be easily converted to a traditional cow brand. Nike. Target. NBC. McDonalds. Playboy. What do all of them have in common? They are very simple and they use primary colors.

What Nemo Knows About Organizational Success: Six Steps to Mastering the Power of Team Alignment
Mon, Apr 4, 2016 — I keep thinking about the pivotal scene in Finding Nemo when the school of fish is caught in a big, menacing net. Nemo takes the helm, shouts “Swim down!” and the combined downward force of the school detaches the net from the ship. Because of Nemo’s quick thinking, and the school’s trust in his plan, they’re able to escape out of the net to fish freedom. If just a few of his schoolmates had traveled upward or sideways – they’d be fish sticks.
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Customer Councils: Leveraging Your Marketing Through the Power of the Customer
Thu, Mar 31, 2016 — Are you leading your business through a crowded, hyper-competitive space? For one of my clients, iTexico, this is quite true – meaning that, even with a successful track record and measurable, solid, growth, companies like iTexico must constantly find ways to reinforce their relevancy to their market on a daily basis. In order for you to cut through the noise, I’d like for you to consider building a little more “social” into your B2B marketing – and for this, we’re not talking Facebook or Twitter. Or even LinkedIn.

Product > Market Alignment: The True Sign of a Startup Unicorn?
Tue, Mar 29, 2016 — For those of us knee-deep in the startup world, we’re inundated by Unicorn noise – first their rise and more recently their fall (or, at least their right-sizing). Any number of factors have played into this trajectory: from FOMO venture capital activity that drove unsustainable valuations, to startup growth hacking techniques that indicate initial hyper-scaling, but often run out of steam - exposing the startup’s gap between product and promise.

Blending, the “Brady” Way: Six Steps to Post-Merger Harmony
Mon, Mar 28, 2016 — If you grew up in the same era as me, your mission-critical Friday night objective included tuning into “The Brady Bunch,” one of my favorite childhood television shows. Greg and Marsha Brady’s predicaments paled compared to the pickles my siblings and I often found ourselves in -- yet the Brady kids – forced into sibling union by the wedding of Mike and Carol, seemed to navigate American life of the 1960s and 70s with relative ease (despite losing Bobby and Cindy briefly on a Hawaiian island and surviving an ill-fated attempt to form a family band).

Your Brand Promise RX: The Keys to Delivering an Amazing Customer Experience
Mon, Mar 21, 2016 — In late December, a young mother with a cranky infant in tow boarded a Southwest Airlines flight headed for Islip, New York. It was her son’s first-ever trip, and the plane ride home was the only time he’d been awake on an airplane. As soon as they boarded, a confident, caring flight attendant scooped up the anxious mother and baby, carried their bags, helped them find an aisle with an empty seat, and even cooed the little boy in her arms during the flight.

Pricing “SaaS”: What’s the Right Price for Your Service?
Sat, Mar 19, 2016 — The Software-as-a-Service (SaaS) model is flourishing, expanding, and boldly going where it’s never gone before—how do you know the right price for your service? The pay-as-you-use model that is widely employed by SaaS offerings has even propagated into areas like manufacturing, where such “value-in-use” strategies are gaining wide acceptance. For companies trying to ensure that this model is as remunerative as it can be, a SaaS offering has to ensure a properly balanced pricing structure. Furthermore, which attributes of our offerings support the highest value needs from our prospects, and how can we look at historical data to inform this pricing model?

Closing the Small to Mid-Sized Company Merger – Is It Too Risky to Ink the Deal?
Thu, Mar 17, 2016 — In our previous post, we lit the fuse on the concept of how a merger or acquisition may be beneficial when swashbuckling one’s way through the uber-competitive marketing landscape of the present. By making it this far, you may have decided that this strategy may be prudent -- especially now that you know when and why you might consider M&A for your company. So let’s now take a look at the downside of such an initiative—the “glass-half-empty scenario.”