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The Chief Outsider
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Outsider Insights | From Hustle to System: Why More CEOs Are Rebuilding Their Sales Function
Outsider Insights
Across Chief Outsiders, we talk to hundreds of CEOs every month. In this new series, we explore the trends and challenges we’re hearing from these discussions – and what you can do if you’re facing the same issues in your business.
Consider These Six Focus Areas Now to Secure Market Success in 2023
Thu, Jan 12, 2023 — By: Rich DePencier and Scott Wright After the bubbly has lost its fizz, and the first quarter is – ready or not – swinging into motion, thousands of SMB owners, founders, and CEOs are looking to encourage and cajole their senior leadership to finalize their 2023 plans. But, framed against the backdrop of economic headwinds, hiring challenges, and political headlines, this year’s planning process is taking on a whole new sense of urgency. Rather than mapping out a strategy for maintaining the status quo or eking out incremental growth, it is clear that 2023 requires a dig-deep mentality. The question you may be asking as you face what’s to come is: What is my company’s next “big idea” -- and how will I get the team to achieve a loftier set of goals?
A New Brew: Harnessing B2C Practices for B2B Success
Fri, Jan 6, 2023 — If you know the difference between a watery, burnt, drip cup of coffee and a delectable, creamy cappuccino, you have all you need to build your business-to-business (B2B) company to new levels of success. Certainly, it takes more than a shot of caffeine to grow B2B sales, revenues, and relevance – but there’s a story brewing here that we believe holds the secret to relevance in today’s marketplace.
Stirring Up Success: How to Win at Commercialization
Fri, Sep 23, 2022 — Blog 1: Breaking Down the Wall Between Success and Failure It starts with a dream – perhaps hatched in a home kitchen, or concocted in a plastic Gatorade bucket. The ideas of countless aspirants – hoping to bring a food or beverage product to the masses – start with a “pinch of this,” a “touch of that,” and a truckload of sweat, muscle – and prayers. Despite these dreams, struggles, and countless hours at tastings, state fairs, and in the boardrooms of grocers, only about 5 percent of aspiring food and beverage products ever find mass-market success.
RACI+ Joins the Race: How to Supercharge Your Sales Funnel
Wed, Sep 21, 2022 — To win at the growth game, ownership is everything – and in fact, you would agree that the leaders in the marketplace truly “own” the customer journey. But if you’re among those looking up at the market leader, it’s possible that you have a secondary ownership problem –- an inability for all your cross-functional teams to own their role in the sales funnel, which is a big part of the customer journey.
Fresh CMO Insights: Why an Industry Outsider Might Give You the Inside Track
Thu, Sep 8, 2022 — By Paul Sparrow and Atul Minocha If you’re a CEO who paints the world with a well-worn brush and the same old can of flat white, this blog is for you. If you’re bemoaning the headwinds created by your industry and wondering why the same-old marketing plan (or lack thereof) has you stuck on “go,” read on. We would like to open your eyes to a way to improve your marketing effectiveness that only comes if you’re willing to try a fresh roller—and some new shades of opportunity—to color your balance sheets in hues of deep green.
Is There Any Role for Traditional Marketing Today?
Thu, Aug 25, 2022 — By Atul Minocha and Paul Sparrow As we try to determine whether old style, hand-to-hand, touch-it-and-feel-it marketing can compete in today’s switched on, always moving world, is it possible that a bird feather holds the key to the question posed in our headline? The answer requires a bit of insight into how we got to this seminal moment which by the way is a precarious place for the newspapers, billboards, mailers, radio and even TV ads comprising what is predominantly known as “traditional marketing.”
The Innovator’s Dilemma – Fast, Correct, or Both?
Mon, Aug 15, 2022 — Most people would say Tesla is an innovative company. Others would say maybe they push the envelope a bit, for example, with “self-driving” software that is truly amazing but is not yet fully “self-driving.” The other side of the coin is other companies who wait until an idea is thoroughly tested, I’s dotted, and T’s crossed, fully qualified but maybe at the cost of missing the market. Innovation is the lifeblood of growth in any industry or channel. Companies with high levels of innovation do better over time than companies that do not have it. So how to address the Innovator's Dilemma? Is it one or the other? Here are four ways to think about it:
3 Growth Strategies Healthcare Suppliers Must Get Right to Remain Relevant
Mon, Jul 25, 2022 — The healthcare sector has always been one of constant change, experiencing transformation in technology, policy, and practice on a near regular basis. But the level of uncertainty and complexity since the pandemic hit has put understanding how the business of healthcare has changed on life support. COVID-19 didn’t just make a lot of people sick across the country, it infected the entire U.S. healthcare system itself. In fact, a just released survey of 2,500 nurses shows that 64% are planning to leave the industry. That’s almost a 40% jump from one year ago. Why? 75% said they have experienced burnout since the pandemic began, and half of respondents suffer from trauma, extreme stress, or PTSD.
Why Manufacturers Need Socrates for Growth in H2 2022
Fri, Jul 22, 2022 — The last two years have been unprecedented turmoil for society and the U.S. economy. Supply chain issues, labor shortages, and changes in customer behavior plagued the manufacturing sector. Moreover, most CEOs ask themselves what changes they need to make with interest rate increases and potential economic “whiplash” events that could create significant ripples in the broader economy.