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Marketing Leadership for CEOs: An Executive Guide to Growth
This blog is part of Chief Outsiders’ Marketing Leadership for CEOs series, an ongoing examination of the critical dimensions of Marketing (the capital “M” is intentional, as you’ll see) that every CEO needs to understand.
Overcoming Team Building Resistance
Tue, Aug 21, 2012 — I am a big believer in teams in a business environment. I don't just meant people working together well, but actively taking steps to know each other as people, form bonds and work with a common purpose. I've always tried to foster a strong team dynamic in the groups I've led, and have taken active steps to create an environment in which those bonds could grow.
What To Do When Your Sales Are Up But Your Profits Aren't?
Thu, Aug 16, 2012 — Several times as a CMO, I have been called upon to solve a net profit, rather than a total revenue problem. Sales in these cases were not bad. Not where we wanted them to be, but adequate. The problem was that no one was making any money.
Can Your Product Be Easily Replaced?
Sun, Aug 12, 2012 — Have You Heard of Wally Pipp? Pipp was the first baseman for the New York Yankees in 1925. Folklore has it that on June 2 he asked to sit out the game because of a headache. The coach substituted Lou Gehrig, and that was the beginning of Gehrig’s streak of 2,130 consecutive games. What would happen to your product if it was replaced by a competitor, or worse, from another industry altogether?
9 Disciplines to Activate Collins’ 20-Mile March
Wed, Jul 25, 2012 — Discipline is Good, Right? In Jim Collins’ “Great By Choice” this pyramid model provides a framework for his trilogy-logical discussion. I’ve read this book wearing two lenses – one, as a principal in our firm, and two as a marketing executive. As a business leader, I aspire to a higher level of discipline in my leadership as well within my personal work ethic. As a marketer, I recognize – primarily from the past 10 years of expanding digitally-dominated marketing and dynamic market ecosystems – that discipline is indeed the capstone of success. Goes Against My Instincts The 20 Mile March is “Jim Collins code” for consistent, methodical and metered execution. He correctly calls it out as a choice or decision, even a strategy, for securing sustained growth. The argument goes against several mantras ingrained within me – “strike while the iron’s hot” “leverage your opportunities” “capture the moment”. No, instead, his research observed that companies win (and south pole explorers survive) when they meter their progress. How might this apply to our business at Chief Outsiders? Perhaps we should add one new major market a year to our firm, regardless of the market conditions. If it’s a tough year, we add one new market. If the economy is rocking and highly favorable, we still add only one new market. Collins’ research tells us the benefits of steady pace outweigh the opportunistic instinct to lunge ahead in good times or hunker down in tough times.
Gone, But Not Forgotten: Stephen Covey
Wed, Jul 18, 2012 — A Big Impact I went to my bookshelf yesterday when I heard the news. There aren’t many books I have kept over the years but “The 7 Habits of Highly Effective People” is one of them.” My edition is from 1990, the First Fireside Edition. When I read it, I was a new manager, struggling to do my best.
Jim Collins' Great By Choice: SMaC Develops Your "Brand"
Tue, Jul 17, 2012 — What we can learn from Jim Collins' Great By Choice I’m a huge Jim Collins fan (and look forward to seeing him at the Global Leadership Summit Aug 9/10). But I will admit that I haven’t read all of his books cover to cover. You know, you pull a few cool ideas then lose interest once the nuggets have been revealed. That was until Jim Collins' “Great By Choice." I couldn’t put this one down and I couldn’t get enough. Perhaps it’s having the perspective from his prior findings, models and perspectives to build upon. But I found “Great By Choice” to be Jim’s best and most practical piece yet. In summary, I found that this wonderful book shares simple, actionable truths applicable to businesses of all sizes. Use SMaC to Develop Your Brand - Practices Can Last Decades Like many, I use a Kindle and enjoy highlighting and making notes as I go. Then I go back and review the “greatest hits” to be sure I’m activating the concepts I had hoped to retain. Having just done that, I was again taken by the SMaC (Specific, Methodical and Consistent) model and approach with this summary: “A solid SMaC recipe is the operating code for turning strategic concepts into reality, a set of practices more enduring than mere tactics. Tactics change from situation to situation, whereas SMaC practices can last for decades and apply across a wide range of circumstances.” - Jim Collins' “Great By Choice” Chapter 6 Struck by the phrase “practices can last for decades,” because it’s perhaps an unspoken truth that the 10X (winning) companies build their reputations (their brands) by executing consistently, over time. Collins’ references to company recipes and even the U.S. Constitution Articles that don’t change from year to year, but may evolve with highly considered amendments, is a reminder of knowing what you stand for. In our firm, we find this so important we’ve made it a centerpiece of our approach with clients, specifically our Purpose-Driven Marketing. With a business’ purpose in place – a purpose that reflects their knowledge of the marketplace – one can make plans, decisions and take actions with a consistency that other companies can’t.
The Solution to Mediocre Marketing? A CMO Leading Multiple Niche Agencies
Thu, Apr 26, 2012 — It sounds like a great idea to turn your business's entire multichannel marketing campaign over to a single large marketing agency, doesn't it? You simply tell the agency, "Here's our target market, this is our brand, here's how we would like to position ourselves. Now go create the content, buy the media and help us grow." And the agency promotes itself as a "full-service" provider capable of handling every detail of your marketing from soup to nuts. So why are the results so frequently lackluster?
Growth Opportunity: The Demand Chain
Mon, Mar 19, 2012 — Efficiency Only Goes So Far The last ten years of American business have been focused on integrating and perfecting operational efficiencies through the perfection and active management of the Supply Chain. For the last couple of years of economic turmoil, many companies have almost exclusively focused on supply chain efficiencies as a strategy for survival. Now the challenge is taking the expertise and company culture focused on linear thinking and introspection of the supply chain and start growing again.
Marketing vs. Sales: Turning Antagonism into Alliance
Wed, Feb 8, 2012 —