Growth Insights for CEOs

Outsider Insights | The Backup Plan You Don't Have Is Already Costing You
Executive Takeaways
- Commercial team gaps happen for many reasons: someone leaves, someone is underperforming, or the business needs a capability the current team doesn’t have.
- Mid-sized companies tend to run lean, which means there’s rarely a qualified backup ready to step into a critical role.
- The real cost of that gap isn’t the empty seat. Priorities slow, teams lose direction, good people get frustrated, and commercial efforts stall.
- Rushing a permanent hire isn’t always the answer. Fractional resources can keep the business moving while you make the right long-term decision.
- The best time to decide how you’ll handle a critical commercial is before one opens.
Outsider Insights
Across Chief Outsiders, we talk to hundreds of CEOs every month. In this series, we explore the trends and challenges we’re hearing from these discussions – and what you can do if you’re facing the same issues in your business.
Recent Posts

New Year’s Resolutions for Businesses: Charting the Way Forward
Mon, Jan 8, 2024 — First in a 3-part series Reflecting on the Past and Setting the Stage for the Future It’s January. You’ve probably thought about New Year’s resolutions, even if only to decide firmly against them. January also is when my husband and I mark our birthdays. So, while we aren’t the formal resolution types, we are especially prone to take this time to think about the year behind, the year ahead, and where we want to be in the future.

What’s the #1 Job that Marketing Needs to Do for Your Business?
Wed, Dec 13, 2023 — I joined a group of colleagues recently to brainstorm a request from one person’s client: “Develop a catchy, differentiating idea that hooks prospects.”

How to Establish a Strategic 2024 Growth Plan and Justify Your Marketing Budget
Wed, Oct 25, 2023 — Accelerating Growth In 2024 with Strategic Business Planning, Part 3 In an era characterized by rapid technological shifts, changing consumer behavior, and a volatile global economic landscape, successful businesses are those that look ahead, anticipate challenges, and seize opportunities. But when it comes to developing your own business growth strategy, are you prepared for all that 2024 will throw at your company? Or are you content on a “lather, rinse, repeat” approach to strategic business development?
Stay up-to-date with the latest from Chief Outsiders

Analyze Your Current Customers to Supercharge Your 2024 Annual Business Planning
Thu, Oct 19, 2023 — Accelerating Growth In 2024 with Strategic Business Planning, Part 2 When we ask our clients why customers buy from them, much of the time, they either don’t know, or are completely off-base about the reason. In an uber-competitive marketplace and with so much at stake, this inability to define why people should buy your product or service can be a fatal misstep.

Why You Can’t Afford to Cut Your Marketing Investment for 2024
Wed, Oct 11, 2023 — Accelerating Growth In 2024 with Strategic Business Planning, Part 1 In an era dominated by rapid change and economic unpredictability, businesses often find themselves at the crossroads of making challenging decisions, especially when it comes to budgeting. One of the areas often eyed for potential cuts is marketing. But is this a wise move?

Accelerating Growth In 2024 with Strategic Business Planning
Tue, Oct 3, 2023 — Introduction: Take Action Now to Plan for Success Temperatures are dropping, leaves are changing colors, and you can almost hear the sounds of the crowd cheering at the high school homecoming game. With these and other harbingers of the calendar’s fourth quarter, you’re likely about to sharpen your pencil, corral your executive leadership – and engage in your strategic business planning process for 2024.

Your Business Needs a Secret Sauce: Enter the 3 Uniques™
Tue, Sep 12, 2023 — Today, we’re going to whip up a secret sauce. Now, I can’t promise that this tasty combination will result in your anointment as a Kitchen Hero or the envy of Gordon Ramsay. But when basted upon your business, your clandestine condiment could unlock the kind of business success that will have your competitors salivating and your customers asking for seconds.

Brand Confusion Won’t Work, Even if it’s Intentional
Fri, Jun 23, 2023 — On June 22, 2023, I read an article in the Wall Street Journal about “the H-bomb,” which I learned refers to mentioning that you are a student at or an alumnus of Harvard University. Harvard College’s dean, in a Crimson (the campus newspaper) article where he was asked to give a word of advice to seniors, decided that the best use of this opportunity was to say “Don’t gratuitously drop the H-bomb.”

Building a Growth Engine with Effective, Efficient Marketing
Wed, May 10, 2023 — “Efficient marketing requires a target, followed by a message that immediately resonates sufficiently to foster a conversation between two willing parties.” - David C. Baker When that pithy sentence from marketing guru David Baker hit my email box in February, it rang true.