Growth Insights for CEOs
The Chief Outsider
Recent Posts

From Economic Insight to Growth Strategy: What CEOs Should Do Now
At our most recent CEO Growth Talks, I spoke with Taylor St. Germaine, Senior Economist at ITR Economics. The timing couldn’t have been better — the latest GDP numbers had just been released, and Taylor broke down what they mean for CEOs planning growth.
As always, ITR brought a clear and fact-based perspective. The economy is growing. Consumer spending is strong. And while some industries are facing headwinds, opportunities abound for leaders who are ready to act.
But the real question for CEOs isn’t just what the economy looks like. It’s: how do you prepare your business to grow in this environment — and the one coming next?
Recent Posts

A Dog’s Eye View of Marketing: Six Steps To Ensuring Customer Delight
Thu, Dec 29, 2016 — Dogs, it is said, are man’s best friend. Exceedingly loyal, our four-legged canine buddies want to follow us when we walk, doze when we nap, and sometimes plop themselves at our feet when we are busy writing blogs. But, heaven forbid, if we were to slide over to them a bowl of dog food that they found to be appalling, they become quite single-minded. They protest. They turn away. And all that loyalty? Pfft. Out the window.

A Christmas Carol: Mr. Fezziwig’s Lessons for Management and Marketing
Tue, Dec 20, 2016 — Charles Dickens’ “A Christmas Carol” is a much-loved staple of the holiday season, and a personal favorite of mine from one of my favorite authors. Presented for the first time in 1843 to wide acclaim and commercial success, the short novel or one of its many adaptations still entertains millions all over the world over a wide variety of media. It’s easy to see why. The story’s message of forgiveness, generosity, hope and redemption resonates with people of many backgrounds and traditions. To this day, it possesses life – and business – lessons that are every bit as relevant as they were in Victorian England.

9 Ways to Improve your Marketing Dashboard
Wed, Nov 30, 2016 — A marketing dashboard holds every measurable piece of data that is relevant to the growth of your business. Dashboards of the past were often uneditable screen shots, or endless Excel columns that blurred into mind-numbing statistics. The truth is, your dashboard is the star of the show, and can be a revenue-building machine if done smartly.
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Timing is Everything: Three Ways to Set the Clock to Your Advantage
Tue, Nov 8, 2016 — Flash back with me for a moment to the 1980s. The decade of big hair, Reaganomics and the DeLorean, the 80s was also the cherry on top for more than three decades of stupendous growth in the music industry.

If Marketing “Leads,” Sales Will Follow: Achieving Alignment For Revenue Success
Thu, Sep 29, 2016 — Travel with me, if you will, back to 2006. It was a time, in the corporate world, when the sales team had all of the power and most of the fun. Company credit card in hand, they would organize meetings at conferences, trade shows, meetings on the golf course, or at their favorite hospitality event. Pleasantries were exchanged, orders were placed – and business kept rolling forward.

Machine Learning: Removing the Emotion from Investing
Sat, Sep 24, 2016 — Humans are emotional creatures. We have an ingrained response to pursue the things that make us feel good, and avoid the things that can harm us. In marketing we often appeal to the emotional side of our customers, playing a little with the promise that humans are not ruthless, calculating automatons - they have sentiments, worries, and aspirations, and we try to find ways to appeal to those. Emotions are part of what make us human, and guide many of the decisions we make in our lives - even when they shouldn't.

The CEO's Challenge of Staying Relevant in an Accelerated World
Mon, Sep 19, 2016 — And what to do about it Almost all CEOs face the challenge of maintaining relevancy in the markets they serve. More specifically, what keeps many CEO’s awake at night is the realization that something is materially changing in their company, in their markets, or within what was once a marquee product line. Yet, the rank and file just can’t see it. And if they do see it, they aren’t responding fast enough. Maybe our CEO can’t fully understand it. But their instincts tell them that it’s more than a seasonal blip; it’s something systemic that could rock the company off its foundation. In many instances, the problem boils down to the company not innovating fast enough. The world is seemingly passing it by. Relevancy is lost.

Forging a Solid Go to Market Plan – Without the Assumptions
Wed, Sep 14, 2016 — Business owners and entrepreneurs live in a constant state of observation. Equal parts tenacious and curious, they never stop watching, listening, and comparing their product and service offerings to the competition. They ask themselves daily, hourly: “Is the competitor’s product better?” and “Am I really putting an impactful marketing message out there?”-- often secretly wondering if they truly know the answer.

Culture Eats Strategy for Breakfast: Has Your Company Failed to Order the Breakfast of Champions?
Tue, Sep 13, 2016 — You are a hard-working, dedicated CEO who wants to grow your company – so you have taken the necessary steps to understand your market and develop insights about growth opportunities. You have even transformed those insights into a cohesive strategy, and worked with your team on a successful execution plan. What’s more, you have metrics and milestones galore. Congratulations! You’re ready to grow! …Right?